Stories by Julia - Page 39
Qualtrics: Why customer experience management matters
Mon, 1st May 2017
#
crm
#
cx
#
martech
Employees drive experience: Many organisations forget about the impact employee engagement has on the customer experience.
Telecom Managed Services Market - 22 billion by 2022, report says
Fri, 28th Apr 2017
#
uc
#
hyperscale
#
iot
The predicted growth of SMEs is expected to be the highest growth rate in the Telecom Managed Services Market during the forecast period.
Colt addresses demand for bandwidth transit between Europe and APAC
Fri, 28th Apr 2017
#
hyperscale
#
dc
#
cable
Colt's second POP in Marseille is connected to their IQ Network using the existing Colt-owned metro fibre network.
Aussie IT teams not prepared for digital business demands, report says
Fri, 28th Apr 2017
#
iot
#
ai
#
brocade
More than half of Australian IT teams will struggle to meet the demands of digital business over the next 12 months.
Introducing Nia - the new AI platform from Infosys
Thu, 27th Apr 2017
#
ai
#
infosys
#
ocr
According to Infosys, Nia has end-to-end RPA capabilities of AssistEdge and the scalable machine learning capabilities of Skytree.
NEC releases facial recognition software - passwords, a thing of the past?
Thu, 27th Apr 2017
#
digital signage
#
surveillance
#
biometrics
NEC's new facial recognition software could make traditional passwords obsolete, boosting security for mobile services.
Robotics: Turning simple chats into dynamic engagements
Wed, 26th Apr 2017
#
robots
#
uc
#
digital signage
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
Qualtrics: Amp up experience management & retain customers
Wed, 26th Apr 2017
#
crm
#
cx
#
martech
Today you must craft your product and pricing long before your customers experience it and if your market is changing, you can't be the last to know.
UNCTAD's eCommerce Week: Will a robot take my job?
Mon, 24th Apr 2017
#
martech
#
commerce systems
#
alibaba
Global leaders gather at UNCTAD's eCommerce Week to debate opportunities and challenges of digital transformation.
The war on cloud pricing: Object storage moves into the mainstream
Mon, 24th Apr 2017
#
storage
#
hyperscale
#
public cloud
451 Research says that virtual machines have been the traditional battleground for price cuts as providers seek to gain attention and differentiation.
Megaport, Oracle and a new cloud collaboration project
Mon, 24th Apr 2017
#
iaas
#
api
#
cloud services
Megaport partners with Oracle to offer private and dedicated connectivity to Oracle Cloud for enterprise customers.
How to overcome data blind spots in travel & expense management
Mon, 24th Apr 2017
#
supply chain
#
cfo
#
concur
Concur says that data blind spots can occur when internal travel and expense management (TEM) systems don't allow for easy monitoring and measurement.
Nokia announces OZO Reality vision for VR
Fri, 21st Apr 2017
#
ar, vr & metaverse
#
nokia
#
mr
Nokia heralds a new era in VR with the unveiling of OZO Reality, promising a seamless blend of the real and virtual.
NZ company Information Leadership wins govt. partner award
Thu, 20th Apr 2017
#
document management
#
ecm
#
martech
The company operates nationwide in local and central government, as well as in science, health and commercial sectors.
New HPE software is here to modernize your IT operations
Thu, 20th Apr 2017
#
devops
#
it automation
#
apm
Hewlett Packard Enterprise Software (HPE) launches containerised versions of its HPE IT Operations Management suites.
Openpay & Aopen collaborate to boost ANZ customer experience
Wed, 19th Apr 2017
#
cx
#
martech
#
commerce systems
AOPEN's newest partnership sees two Australian technology companies come together with the of integration of Openpay onto the AOPEN MeldCX system.
Don't open those emails, use Message Menus instead, says Slack
Wed, 19th Apr 2017
#
slack
#
technology gifts
#
devs
Slack revolutionises multitasking with Message Menus, bidding farewell to email disruptions and application hopping.
Ixia: How to embrace IoT without getting lost in the hype
Wed, 19th Apr 2017
#
network infrastructure
#
iot security
#
sdn
Ardy Sharifnia, general manager, Ixia says that the hype around IoT has paradoxically hindered the understanding of how it actually works.
Christchurch: Social enterprise forum showcases Pacific leadership
Tue, 18th Apr 2017
#
entrepreneur
#
social enterprise
#
akina
Christchurch to host a pioneering Social Enterprise World Forum, spotlighting Pacific leadership in sustainable economic growth.
Speedcast expands portfolio with two new system integration contracts
Tue, 18th Apr 2017
#
surveillance
#
iot
#
cctv
Speedcast has been named the telecoms systems integrator in both contracts, responsible for all telecommunications components.