Latest news - Page 15

AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.

OpenAI has endorsed three key Senate bills, including the Future of AI Innovation Act, positioning itself as a major player in US AI regulation debates.

Rimini Street’s CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.

Radware has unveiled EPIC-AI, a pioneering AI-driven security system, enhancing real-time threat detection, mitigation, and automated protection.

WatchGuard Technologies has grown its leadership with three new senior hires, enhancing sales and marketing capabilities with industry veterans.

Microsoft endorses New Zealand's new AI strategy, pledging support for innovation and economic growth through upcoming initiatives and a new cloud region.

A report by Infosys and MIT Technology Review Insights reveals that companies with advanced cloud systems are planning substantial investments to support AI adoption.

More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.

Unlock infrastructure transparency with these five strategies: data consolidation, automated collection, asset linkage, detailed mapping, and visualisation.

Modern CFOs now collaborate closely with HR and IT teams, driving strategy and organisational growth while facing economic pressures and talent challenges.

UiPath's Ed Challis reveals how the company is driving AI adoption, tackling challenges, and shaping future strategies to integrate AI into diverse businesses.

Austroads has teamed with MATTR to launch a Digital Trust Service, ushering secure and verifiable Mobile Drivers Licences in Australia.

Okta commits USD $50 million to tackle cybersecurity, digital equity, and climate action via its Okta for Good initiative.

The University of Canterbury will scrap its Oracle system in favour of Workday to centralise data and enhance operations as part of a major digital overhaul.

Norton has launched three new VPN plans aimed at enhancing security and privacy for individuals, couples, and families, addressing modern cyber threats.

TechDay is celebrating 18 years of growth, transforming from a small magazine to what is now a global digital powerhouse.

NVIDIA unveils new tools for humanoid robotics at SIGGRAPH 2024, aiming to revolutionise development workflows with AI-driven simulation and cloud computing services.

Twilio's new report outlines five critical steps for enhancing your data strategy with AI, focusing on personalisation and real-time data activation.

Cloudera’s Vini Cardoso has revealed his insights on leveraging big data and ethical AI to unlock business value.

Wendy Thomas, CEO of Secureworks, has delved into the company's global cybersecurity strategies and challenges, highlighting its approach and expertise in battling AI-driven threats.