Latest news - Page 484

An organisation’s security team must be invited to the table when a transformation project is in the early planning stages, Zscaler says.

Acquia has announced it will acquire AgilOne in order to unify customer data from disparate platforms and drive personal experiences across every channel.

Cisco has a plan for the next decade of digital innovation, and it all starts with pushing innovation beyond the boundaries of what’s currently possible.

Nutanix has partnered with Red Education to tackle New Zealand's skills shortage by enhancing education and training for enterprises and partners.

68% of respondents have a ransomware recovery plan, yet almost a quarter (23%) don’t test those plans, and 46% test them once a year or less.

Virtana enhances its hybrid IT management platform VirtualWisdom with AI-powered analytics, expanded integrations, and new global capacity management features.

A Genesys survey reveals that nearly half of Australians and most New Zealanders are content with AI and chatbots for simple customer service needs.

Infrastructure and operations leaders must prepare for automation strategy, hybrid IT, and scaling DevOps in 2020, according to Gartner.

QNAP's NAS operating system QTS 4.4.1 now supports Archiware's P5 and Pure software, enhancing data security and backup capabilities for businesses.

New Zealand businesses with a need for cutting-edge performance cloud software and transfer vast amounts of data are expected to be early adopters of the trial.

Acronis will integrate 5nine’s technology into the Acronis Cyber Platform, making new services available through the Acronis Cyber Cloud Solutions portal.

The company had attempted to overhaul CRM in the past, with vendors shoehorning systems into the company without properly understanding the processes.

A global Pegasystems survey reveals 34% of customer service reps feel hampered by outdated software, highlighting a need for better tech solutions.

The new services are designed to improve contact centre agent efficiency, while reducing the time that end users spend interacting with customer service.

Vodafone legal, regulatory and sustainability director Juliet Jones says she’s pleased with the company’s progress but as always, there’s still work to do.

Fortinet named Challenger in Gartner's 2019 WAN Edge Infrastructure, showing top execution and vision abilities; Q2 revenue hit USD $46 million.

Kordia’s direct connection to Google Cloud, Partner Interconnect, is now officially available to Kordia customers.

Veritas Technologies can now support AWS Outposts, hailing a new era of enterprise workload protection for end user customers, no matter where they are running.

Adam Ioakim appointed as Emarsys' new managing director Asia Pacific, responsible for business growth across the region.

In the digital age, SMBs must fine-tune UX to meet rising customer expectations for seamless, personalized interactions.