BoardPro appoints Nowaczek as CEO amid profitability news

BoardPro has announced the appointment of Charles Nowaczek as its new Chief Executive Officer, while also confirming that the company has achieved profitability.

Nowaczek joins BoardPro from Serko, where he served as Chief Operating Officer. During his tenure at Serko, Nowaczek played a key role in supporting the company's significant growth and revenue increase from under NZD $20 million in FY17 to reaching towards NZD $100 million.

Commenting on his new role, Nowaczek stated, "Everything BoardPro has achieved so far points to potential. They are the largest board software provider in NZ, with enviable NPS numbers, strong organic customer referrals and sustained YOY growth. I'm excited to be joining a talented team at an inflection point in their growth journey."

Chris Ridd, Chair of BoardPro, expressed his enthusiasm about Nowaczek's appointment, saying, "Charlie is well known for his ability to not only help set the strategic vision for ambitious organisations, but also for an ability to build a high performance culture with the systems and processes needed to achieve it. His proven experience of delivering strong results in both revenue and market share is well aligned to our next phase of growth. We are excited to welcome Charlie onto the team as we pursue a targeted global expansion to deliver on BoardPro's mission of making governance easy for SMEs and non-profits."

Nowaczek comes to BoardPro with a background in complex project and programme management, with his experience extending into the technology industry during the internet's initial boom. His professional history includes several global management consultancies and over a decade in the digital media sphere.

Effective 3 February 2025, Nowaczek will focus on driving BoardPro's global growth strategy. The company has largely expanded its reach through organic growth, but recent success with a scalable sales model in Australia suggests potential for expansion into the UK and US markets.

Regarding BoardPro's mission, Nowaczek commented, "I was impressed by the engagement and commitment of both the team and the large community of advocates who support BoardPro's governance education activities for SMEs and not-for-profit organisations. We have an opportunity to demonstrate to the world that good governance is about far more than compliance. Done well, it's a catalyst for change, leading to better decisions and leadership, and ultimately, better outcomes flowing from board tables to markets, communities and neighbourhoods."

It is anticipated that the team at BoardPro will grow to over 50 members as it moves into new markets. Brett Herkt, Co-founder and outgoing CEO, will continue to contribute to the company as an active Board member.