MYOB launches Assist app for New Zealand small businesses

MYOB has launched its MYOB Assist mobile app for small and medium-sized businesses in New Zealand, replacing its separate MYOB Capture and MYOB Invoice mobile products.

Available to eligible users of MYOB Business and MYOB AccountRight at no extra cost, the app combines receipt capture, quoting and invoicing in a single mobile product. Users can create, edit and send quotes and invoices from a phone. Accepted quotes can be converted into invoices, and payment status is updated in MYOB in near real time.

The new app brings together functions that were previously spread across more than one product. It is intended to help business owners manage routine administration while away from the office, including sending invoice reminders and keeping records current.

An artificial intelligence-based receipt capture tool is also included. It reads receipts and pre-fills transaction details for users to review, reducing manual data entry.

The New Zealand launch follows an earlier rollout in Australia, where customer use of the app has been rising. MYOB pointed to growth in invoice sends and receipt uploads as signs customers were using the app for routine mobile tasks.

Dean Chadwick, Chief Customer Officer at MYOB, said the company had seen increasing use of the app since its Australian launch.

"Since launching in Australia, we've seen growing use of MYOB Assist for key mobile workflows, with invoice sends and receipt uploads both increasing quarter on quarter. These are encouraging signs that customers are using Assist to keep everyday tasks moving from anywhere, with everything they need to manage day-to-day admin in one place."

MYOB linked the New Zealand launch to pressure on small business owners dealing with compliance and tax administration. It cited findings from its 2026 New Zealand Business Monitor, which found that more than half of SME operators surveyed expected the time spent meeting compliance and tax obligations to be a pressure point for their business this year.

Referring to those findings, Chadwick said, "Those behind the businesses that make up the engine room of New Zealand's economy are often juggling an endless amount of admin and compliance tasks, all while striving to improve and grow their businesses. In our 2026 New Zealand Business Monitor, more than half of SME operators polled said that the time spent on meeting their business compliance and tax obligations would be a pressure point for their business this year."

He added that combining several common tasks in one app could help owners deal with administration as it arises rather than leaving it until later.

"By empowering business owners to manage some of these tasks as they come up and offering this capability in one unified app, we're reducing the volume of admin left for later, helping to boost cashflow and giving them more time to focus on running the business."

Team access

MYOB Assist also includes app-only access settings for team members. This allows staff to capture receipts, prepare quotes and issue invoices through the mobile app without access to the full MYOB Business or AccountRight file.

The arrangement is intended for businesses with employees working on site or away from the office. Each team member uses an individual sign-in, while owners can limit access to broader financial information such as banking, cashflow and reporting data.

Explaining that feature, Chadwick said, "For businesses with employees working on site or away from the office, each person has their own sign-in and can complete these simple tasks in MYOB Assist without access to the wider MYOB Business or AccountRight file."

He said those access controls were intended to keep more sensitive information restricted to finance staff or business owners. "This means business owners can keep banking, cashflow and reporting information with the people who manage the books, while keeping smaller admin actions moving amongst their team."

The launch also marks the phase-out of MYOB Capture and MYOB Invoice. Existing users of those apps can continue using them until 23 November, after which they will need to move to MYOB Assist to keep managing receipts and invoices from a mobile device.

Customers can use the app on compatible iOS and Android devices by signing in with their MYOB account details and completing multi-factor authentication.