Prosper AI has raised USD $30 million in a Series A funding round led by Andreessen Horowitz. Its platform is used by more than 150,000 healthcare providers.
Base10 joined the round, with additional backing from Emergence Capital, Y Combinator and Company Ventures. The New York-based healthcare software company will use the funding to expand its engineering and customer-facing teams and deepen integrations with major electronic health record platforms.
The investment comes as healthcare providers look for ways to reduce administrative work tied to appointment booking, insurance verification and patient payments. Prosper AI sells software that combines those tasks in one system and also manages phone interactions with patients and insurers.
Its software now supports more than USD $1.3 billion in patient care, and the company has added more than 40 healthcare organisations as customers over the past six months. Revenue increased fivefold over the same period.
Broader workflow
Prosper AI argues that healthcare groups are moving beyond tools focused only on scheduling. Its platform is designed to manage the steps before and after an appointment, including verifying benefits, identifying patient financial responsibility and following up with insurers when more information is needed.
Fragmented administrative processes create more than USD $450 billion in waste across healthcare, according to Prosper AI. The company says providers using its system can cut administrative costs by more than 40% while giving patients greater visibility into cover and expected bills before treatment.
Customers include outpatient groups, hospital systems and healthcare technology providers. Prosper AI named Preferred Dermatology, Jackson Memorial Hospital, Athenahealth and Imagine Software among organisations using its system.
Some users said the product's breadth was a key factor in choosing it.
"We evaluated seven different vendors through an extensive RFP and live demonstration process and concluded that Prosper AI had the most comprehensive platform," said Jonathan Banta, Chief Executive Officer of The 44 Group and Co-founder of The Executive Roundtable. "The difference wasn't simply scheduling. Prosper AI was the only platform capable of handling insurance verification, patient financial responsibility, and the broader workflows required to support the entire patient journey."
Noah England, Chief Operating Officer of Piedmont Dermatology, said the software was already handling a large share of patient interactions.
"Out of the gate, Prosper AI was handling more than 50% of our patient conversations end-to-end, including complex cases involving real-time benefits verification," said England. "Many organizations using other AI solutions remain stuck at 20-30% automation because those systems stop at scheduling."
Competitive market
Healthcare providers and software companies have become a growing market for artificial intelligence tools that promise to reduce back-office labour and improve the patient experience. The market has grown crowded with specialist products for call handling, scheduling and revenue cycle management, making breadth of service a key point of competition.
Prosper AI says it now wins 80% of competitive evaluations. It added that some large healthcare software companies have selected its product after comparing it with rival systems.
Imagine Software, which serves more than 100,000 physicians and processes over USD $65 billion in claims each year, is one such customer.
"We reviewed multiple AI platforms, and Prosper AI consistently delivered the strongest performance, now handling thousands of conversations per day across multiple clients on our platform," said Sam Khashman, Chief Executive Officer of ImagineSoftware. "In repeated side-by-side evaluations, Prosper AI achieved the highest accuracy and completion rates."
Investors said they were drawn by customer demand for a broader set of administrative functions rather than a narrow scheduling tool.
"AI should make healthcare infinitely accessible," said Jay Rughani, Partner at Andreessen Horowitz. "Prosper AI stood out because of the scope of their ambition: they want to eliminate every administrative friction point between a patient and the care they need. What convinced us was the pattern we kept hearing from customers - providers would deploy Prosper AI for scheduling, then quickly ask them to take on insurance verification, then billing, and so on. That pull-through only happens when your technology can consistently guide patients through the care journey end-to-end. It's no surprise Prosper AI is winning the vast majority of competitive evaluations they enter."
Adeyemi Ajao, Co-founder and Managing Partner at Base10 Partners, also backed the company's approach to healthcare administration.
"Prosper AI is leveraging agentic AI to transform the way provider groups and hospitals engage with patients, driving not only savings, but increased revenue and better patient experience", said Ajao.
Expansion plans
Founded in 2023 by Xavier de Gracia and Josep Mingot, Prosper AI is live in more than 50 outpatient groups and spans more than 25 medical specialties. The company has built integrations with systems including Athenahealth, ModMed, Veradigm, ECW and ImagineSoftware.
The latest funding is expected to support a broader push into provider groups and health systems. Prosper AI says healthcare organisations increasingly want one system that can manage patient access and payment-related workflows together rather than relying on separate tools.
"Healthcare providers don't want separate tools for scheduling, insurance verification, and billing," said Xavier de Gracia, Co-founder and Co-Chief Executive Officer of Prosper AI. "They want a single platform capable of managing the workflows that determine whether care happens and whether providers ultimately get paid. That's what we've built, and it's why providers, health systems, and healthcare technology companies are choosing Prosper AI."