Sense of community boosts workplace performance in NZ

The latest Randstad Workmonitor report indicates that a sense of community in the workplace may significantly enhance employee performance and wellbeing in New Zealand.

The report reveals that 87% of New Zealanders believe they perform better when they feel a sense of community with their colleagues. The research highlights the importance of community or belonging at work, with 86% acknowledging its significance to their health and wellbeing. Work-life balance (88%), pay (85%), and job security (82%) emerged as the top concerns for Kiwi employees when considering their current positions.

Sarah Bills, Country Director of Randstad New Zealand, underlined the critical role employers play in nurturing supportive environments, stating, "If employees don't feel they have been looked after by their employer, history shows us they will vote with their feet when business conditions improve."

The Workmonitor research, which surveyed over 26,000 workers across 35 global markets including 771 New Zealanders, also found a marked shift in employee expectations since 2024. Notably, the proportion of New Zealanders willing to quit if requested to increase office work days has reduced from 50% in 2024 to 32% in 2025.

Sarah Bills commented on the evolving dynamics, "While the market remains challenging for both employers and candidates right now, this won't always be the case – already, we are beginning to see green shoots in the form of new roles and opportunities. It's important that employers keep a close eye on what employees are seeking in the short term and have open and honest conversations to find some common ground. For example, benefits like flexible hours, volunteer days or additional leave could be cost-effective, short-term solutions if pay rises are off the table."

In terms of relationships at work, the survey results showed that more than half of New Zealanders (54%) would contemplate leaving their role if they were unable to get along with their manager. The concept of inclusivity also emerged as an area for improvement, with 65% of respondents admitting they hide certain aspects of themselves at work.

Bills elaborated, "As employers continue to manage through the downturn and focus starts shifting towards rebuilding for growth, it's now more important than ever to create workplaces that foster connections and a true sense of belonging which helps boost productivity. This will look different in every workplace and requires careful consideration by organisations when defining what their community looks like to ensure authenticity and a connection to their company values. Employers who can do this may find themselves more prepared for the war on talent once the market shifts."

Given the current unemployment rate of 5.1% reported by Stats NZ, the findings come at a time when many businesses are working to balance short-term operational pressures with long-term growth strategies. As they navigate the current conditions, the insights provided by Randstad's Workmonitor report may be crucial for employers looking to strike a balance between maintaining productivity and enhancing employee satisfaction.