CFOtech New Zealand logo
Technology news for Kiwi CFOs and financial decision-makers
Partner content
Story image

The essential guide to digital transformation by SolarWinds

By Contributor
Fri 5 Aug 2022

Article by SolarWinds system integrator business global head Bharat Bedi.

Digital transformation is the latest buzzword adopted by companies to tout what they're doing in this space.

Though a business can fit most of its IT projects under digital transformation, also known as DX, the term is much more nuanced than one might expect. At its core, digital transformation is about projects bringing digital solutions and connecting them with IT environments to do the following:

  • Create digital offerings and experiences for end users. For example, this might mean coming up with an app to drive better customer satisfaction, increase revenue, and bring a competitive edge.
  • Integrate and adopt next-generation tools to help consolidate existing systems and bring better insights.
  • Add more intelligence and analysis to the existing systems to help teams make better and more informed business decisions.
  • Make operations more agile.

The Push to DX

SolarWinds global head of system integrator business Bharat Bedi says there are several different factors accelerating DX. First, there’s the adoption of future-ready technologies such as 5G and the internet of things (IoT). The pandemic has also had a major impact. As a result, many business initiatives previously considered “nice to have” have suddenly become necessary. The businesses able to adapt quickly to lockdowns and continue operating were the ones already well advanced on their digital journey. Industrial automation, contactless payments, digital retail, remote work infrastructure, and digital classrooms are a few examples of how digital transformation has impacted industries across the board.

Apart from the pandemic, the possibilities associated with affordable technology advancements have made us all impatient. If it takes too long to put wares in the virtual basket of an online store, users move on to the competition. The result? A customer lost. The same applies to other sectors. For example, most banks have an online banking offering or an app providing automated services, negating the need to ever visit a branch. The banks capable of providing secure, seamless, and 24/7 service with minimal disruptions and downtime have a clear and distinct competitive advantage.

Hyperscalers and artificial intelligence (AI) are game changers for accelerating companies on this journey. From reduced setup time to flexibility in ramping up or down depending on business needs, hyperscalers and AI work well for IT and finance leaders in the company. These systems not only allow teams to handle enormous amounts of data coming from all digital sources but allow AI engines to help make sense of this data so teams can make informed business decisions.

The Challenges to DX

1) “With Great DX Comes Many Technologies”

Something often forgotten is the number of technologies tagging along with DX projects. In today’s era, with new disruptive tech launches almost every month, it isn’t easy to narrow down the technologies businesses need to help advance their DX journeys. It’s imperative for IT teams to maintain a bird’s-eye view of technologies such as machine learning, IoT, big data and analytics, hybrid and multi-cloud, AI, and the role they play in an organization's digital transformation strategy.

2) Complexities

With new technologies comes additional complexity. The above-mentioned technologies solve one set of problems, but businesses can’t send everything to the cloud for security and compliance reasons. Though hybrid cloud is an answer, managing and monitoring becomes another challenge. Finding the root cause of a “system down” incident needs dedicated and specific subject-matter expertise,
especially in today’s fragmented environments.

3) Skill Set

IT leaders spend lots of time choosing the best and most optimized technologies, and acquiring skill sets isn’t easy either - for employers and employees alike. Who should you invest in? How much should you invest? How can you fill their positions while employees are away learning new skill sets? How can you retain older employees with new skills? These some of the questions constantly engaging IT departments and HR.

4) Number of Vendors

Adopting more sophisticated technologies also means adding more vendors. Rethinking, adding, consolidating, and optimizing existing systems and apps; co-hosting or co-locating hardware; and adopting cloud strategies means a lot of research and difficult decisions between performance and cost.

Bedi says he's seen some enterprise companies with global scale and fragmented environments working with more than 10 vendors in the IT operations management layers. Between observing, automating, remediating, and visualizing, there are more than 40 vendors available in addition to the native vendor tools. In addition to the above, many other factors need to be considered, including security, time
to market, costs, keeping things in-house vs. outsourcing them, etc. It's a lot for IT leaders to consider.

One of the ways to think of DX is to look at it as an infinite game—a cycle—and not as a single project. DX requires IT leaders to continuously learn digital trends and the tech supporting them and implement and manage these technologies. IT leaders must deal with two demanding personas: consumers who want more and business leaders who want to deliver more in less time. Given these demands, beginning the journey toward DX is becoming indispensable. Managing complex environments and fragmented technologies shouldn't be an afterthought—it must be a core part of this journey. A platform approach can help businesses tackle the ever-changing technology and cyclical DX journey.

A consolidated platform designed to help observe, automate, remediate, and visualize makes life much easier for IT operations teams, especially if you can get all this from a single vendor with a long-standing history of making software easy to use, simple to integrate, and flexible to implement. Investments in platforms—not products—built to integrate with legacy, existing, and future technologies will be key to empowering IT leaders on their continuous DX journeys.

Interested to learn more about how observability is the future of monitoring? Download a free trial here of SolarWinds’ new Hybrid Cloud Observability solution that caters to all stages of a cloud transformation journey.

Related stories
Top stories
Story image
Cyber resilience
NZ’s Cyber Resilience Framework to be evolving and potentially automated
The government's already putting $2.4 million into the Cyber Resilience Framework in its initial stages, what is it and why is it important?
Story image
Sustainability
CDC hyperscale data centres now open in New Zealand
CDC Data Centres (CDC) says two new, state-of-the-art hyperscale data centres are now open for business in Auckland.
Story image
IDC
Collaboration app market revenue grows 28.4% year-over-year
IDC has found that global revenues in the collaboration applications market grew 28.4% year-over-year in 2021 to $29.1 billion.
Story image
MarTech
CM Group recognised as Best Overall MarTech Company
MarTech Breakthrough has ranked CM Group as the Best Overall MarTech Company for the third year running and Cheetah Digital as Best Overall Marketing Campaign Management Solution.
Story image
ROI
How to increase the success rate of business data projects
Amid changing economic conditions and uncertainties about supply chains and staff availability, it's never been more important for New Zealand organisations to be innovative.
Story image
Ingram Micro
Ingram Micro NZ sees $74 million revenue growth in 2021
Ingram Micro New Zealand's latest financial report reveals that its revenue from contracts with customers increased by almost $74 million in 2021.
Story image
LG Electronics
LG Electronics’ revenue in NZ grows by 57% in FY 2021
The New Zealand branch of LG Electronics Australia's total revenue shot up by nearly NZD $45 million reaching a total of $123.7 million for FY 2021.
Story image
Financials
Google NZ numbers show strong comprehensive profit increase
The latest financial report from Google New Zealand Limited has revealed an increase in total comprehensive profit of over $NZD 7 million.
Story image
Distribution
Garmin expands NZ footprint with new Auckland distribution centre
The facility at Goodman’s Highbrook Business Park will be fully operational from October 2022 and features 3,586sqm of warehouse space.
Story image
Storage
DCI Data Centers breaks ground on AKL02 center
DCI Data Centers has commenced construction on Auckland's largest data center.
Story image
Cybersecurity
Datacom research explores reality of zero trust in A/NZ
Zero trust is fast emerging as global best practice in cybersecurity and local leaders are on board, with 83% considering it essential to security.
Story image
Gartner Magic Quadrant
Gartner names Lookout a Visionary in 2022 Magic Quadrant
Gartner has recognised Lookout as a Visionary in the 2022 Magic Quadrant for Security Service Edge (SSE) and one of the top three offerings in the 2022 Gartner Critical Capabilities for SSE report.
Story image
Digital Transformation
Top tips for making your finance transformation program a resounding success
Planning to make 2023 the year you embark on a wholesale finance transformation program? It’s a move that will stand your enterprise in excellent stead as you navigate the complexities of the post-Covid business landscape.
Story image
APAC
Automation to take over 63 million jobs in APAC by 2040 - report
Forrester forecasts that working populations in the five largest economies in APAC are more at risk of physical robot automation than in Europe and North America.
Story image
Firewall
Why printing security plays a vital part in keeping Aotearoa safe
While internet printing, mobile printing and other similar technologies have no doubt made things easier to manage, it has also brought a whole new set of problems to the table.
Story image
Phishing
Norton research finds NZ threat landscape diversifying on social media
Norton's quarterly report has highlighted the seriousness of the threat landscape in New Zealand.
Story image
Augmented Reality
TeamViewer remote access software integrated into RealWear Cloud
TeamViewer has announced a major expansion of its partnership with RealWear, a leading provider of assisted reality wearable solutions for frontline industrial workers. 
Story image
Neat
Workplace design a crucial factor for better employee experience - report
The key to a successful workplace could be its design, according to research from Ecosystm and Neat.
Story image
JLL
Investment in APAC cold storage to reach $5 in next decade
Investment in Asia Pacific’s cold storage market is expected to grow fivefold in the next decade, according to JLL.
Story image
Payroll
Exclusive: UKG brings a people focused approach to workforce management
Managing an effective and efficient workforce is the crux of any business operation, and in today's climate, it's more than just work employers need to be aware of.
Story image
Tech job moves
Tech job moves - Cohesity, Equinix, IDC, Proofpoint & Xero
We round up all job appointments from July 29 - August 5, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Charity
SnapLogic teams up with meetmagic for charity and children
SnapLogic has announced its partnership with meetmagic, an online Australian platform that combines business and philanthropy.
Story image
SaaS
Cloud and data protection big challenges for NZ businesses
"This surge towards a cloud-first approach meant security and safety became afterthoughts - there's no point being the fastest car on the racetrack if you crash.”
Story image
Data analytics
Data analytics a struggle for A/NZ healthcare organisations
A study by InterSystems has found that most Australian and New Zealand healthcare organisations struggle to use data analytics to support their business objectives.
Story image
SaaS
Exclusive: The Access Group shares the benefits of embracing SaaS
In today's rapidly changing working environments, efficiency and productivity are surefire ways to create business growth and success.
Story image
Artificial Intelligence
Gartner unveils key emerging tech to watch in 2022
"Such technologies present greater risks for deployment, but potentially greater benefits for early adopters," says Gartner.
Story image
Financial results
Jade Software’s plan to get back to surplus in 2022
Jade Software has released its latest financial report, revealing that the company has kept its loss low from $567,000 in FY 2020 to just $153,000 in FY 2021.
Story image
Infrastructure
IBM expands Power10 server line for business modernisation
IBM has recently announced a significant expansion of its Power10 server line with the introduction of mid-range and scale-out systems.
Story image
VMware
Latest VMware threat report reveals truth about deepfakes
"Cyber criminals have evolved. Their new goal is to use deepfake technology to compromise organisations and gain access to their environment."
Story image
Google Cloud
Google Cloud to open first cloud region in NZ - among others
Google Cloud has announced plans to bring three new cloud regions, one each in New Zealand, Malaysia and Thailand.
Story image
Ransomware
Sophos reveals latest ransomware trend impacting orgs
Sophos has announced in a new whitepaper that Hive, LockBit and BlackCat, three prominent ransomware gangs, consecutively attacked the same network.
Story image
Tech job moves
Tech job moves - Fastly, INX, Kinly, SmartBear & Vectra AI
We round up all job appointments from July 29 - August 12, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
New Zealand
2degrees announces appointments to newly established board
2degrees has announced Liz Coutts as the board chair, while Russell Stanners and Kathy Meads join her as directors.
Story image
Sustainability
NZ program recovers and recycles more than 177 tonnes of e-waste
The TechCollect NZ pilot program says its milestone of recovering and recycling more than 177 tonnes of ICT e-waste recognises the efforts of many.
Story image
InternetNZ
How well do rangatahi understand cyber safety in Aotearoa?
Do rangatahi in Aotearoa understand the importance of being safe online, or has lifelong exposure to the internet resulted in widespread complacency?
Story image
Document Management
TrustRadius gives M-Files two document management awards
TrustRadius has recognised M-Files with both a 2022 Best Feature Set and a 2022 Best Relationship award in document management.
Story image
Hybrid Cloud
The essential guide to digital transformation by SolarWinds
Digital transformation is a buzzword thrown around all the time by companies, but what does it actually mean and why is it important? SolarWinds breaks it down.
Story image
Digital Transformation
Why it is imperative to keep up with technology advancements
Technology is constantly evolving, which is why digital transformations can often be complicated. What legacy items stay? Will the new and old work together? Or is there a whole new system that we need to introduce?
Story image
Gartner Magic Quadrant
Gartner positions Commvault as Leader in 2022 Magic Quadrant
Gartner has named Commvault a Leader in its 2022 Gartner Magic Quadrant for Enterprise Backup and Recovery Software Solutions report.
Story image
Servers
New Zealand cloud provider challenges Google's claims on data control for region
A Wellington cloud services provider says Google's claim it will offer New Zealanders complete control over their own data is not true.
Story image
Pure Storage
Pure Storage named leader in GigaOm report for Kubernetes storage
Pure Storage named the leader for the third consecutive year by GigaOm Radar Report for enterprise Kubernetes storage.
Story image
10 Minute IT Jams
Video: 10 Minute IT Jams - An update from Heidrick & Struggles
Graham Kittle joins us today to discuss how the company is helping organisations bring about change within their business.