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Salesforce unveils Agentforce to revolutionise AI agents
Customer Experience

Salesforce unveils Agentforce to revolutionise AI agents

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

By Kaleah Salmon • 4 min read • Tue, 5th Nov 2024
Salesforce unveils Agentforce; experts highlight AI limitations
Marketing Technologies

Salesforce unveils Agentforce; experts highlight AI limitations

Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.

By Shannon Williams • 3 min read • Thu, 26th Sep 2024
Certinia joins Salesforce's Agentforce for advanced AI solutions
Marketing Technologies

Certinia joins Salesforce's Agentforce for advanced AI solutions

Certinia has teamed up with Salesforce's Agentforce Partner Network to enhance AI capabilities for customers, promising efficiency and improved business outcomes.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024
Salesforce to offer free AI training to close skills gap
Marketing Technologies

Salesforce to offer free AI training to close skills gap

Salesforce will offer its premium AI courses for free on Trailhead until end-2025, investing over USD $50 million to bridge the AI skills gap.

By Catherine Knowles • 3 min read • Thu, 19th Sep 2024
Salesforce unveils Agentforce Partner Network to delivery specialised AI agents
Hyperscale

Salesforce unveils Agentforce Partner Network to delivery specialised AI agents

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Salesforce & Google Cloud expand AI-driven partnership
Marketing Technologies

Salesforce & Google Cloud expand AI-driven partnership

Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Salesforce, NVIDIA team up to boost AI innovation in enterprise
Marketing Technologies

Salesforce, NVIDIA team up to boost AI innovation in enterprise

Salesforce and NVIDIA unite to revolutionise enterprise AI, enhancing productivity through predictive analytics, generative workflows, and interactive avatars.

By Kaleah Salmon • 3 min read • Wed, 18th Sep 2024
Salesforce, IBM expand AI partnership for regulated industries
Unified Communications

Salesforce, IBM expand AI partnership for regulated industries

Salesforce and IBM expand their AI collaboration, aiming to empower regulated industries with advanced AI agents while ensuring data security and compliance.

By Kaleah Salmon • 4 min read • Wed, 18th Sep 2024
Salesforce unveils AI-driven Data Cloud innovations to boost CX
Firewalls

Salesforce unveils AI-driven Data Cloud innovations to boost CX

Salesforce introduces major Data Cloud innovations enhancing AI-driven customer experiences, unifying data, and launching Datablazers Community for real-time insights.

By Sean Mitchell • 4 min read • Wed, 18th Sep 2024
Salesforce introduces AI productivity updates for Slack
Unified Communications

Salesforce introduces AI productivity updates for Slack

Salesforce unveils AI enhancements for Slack, promising to boost team productivity by integrating company data, agents, and apps into a unified work system.

By Shannon Williams • 3 min read • Wed, 18th Sep 2024
Salesforce unveils Agentforce: autonomous AI for productivity
Hyperscale

Salesforce unveils Agentforce: autonomous AI for productivity

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

By Imee Dequito • 4 min read • Fri, 13th Sep 2024
Salesforce introduces Industries AI to revolutionise sectors
EduTech

Salesforce introduces Industries AI to revolutionise sectors

Salesforce unveils Industries AI to streamline business processes in healthcare, automotive, and finance sectors, offering customisable, secure AI solutions.

By Shannon Williams • 4 min read • Thu, 12th Sep 2024
Salesforce unveils new AI models to boost business efficiency
Marketing Technologies

Salesforce unveils new AI models to boost business efficiency

Salesforce unveils new AI models to expedite autonomous AI deployment, enhance operational efficiency, and transform workflow automation.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024
Salesforce to launch autonomous AI agents for sales teams in October
Marketing Technologies

Salesforce to launch autonomous AI agents for sales teams in October

Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.

By Catherine Knowles • 3 min read • Tue, 27th Aug 2024
Salesforce & Workday join forces to create AI-driven assistant
Marketing Technologies

Salesforce & Workday join forces to create AI-driven assistant

Salesforce and Workday team up to offer an AI-powered employee service agent, leveraging unified HR and CRM data to enhance productivity and simplify routine tasks.

By Sean Mitchell • 4 min read • Thu, 25th Jul 2024

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