Consumer NZ stories

New Zealand’s government forms 'Anti-Scam Alliance' with banks, police and tech firms to tackle online scams through real-time data sharing.

Toast Electric is expanding to Horowhenua and Wairarapa, aiding New Zealand families struggling with winter energy hardship through discounted electricity and support programmes.

The Rural Connectivity Symposium in Rotorua gathered over 200 attendees to address New Zealand's rural digital divide, highlighting urgent connectivity needs.

Consumer NZ launches has introduced a new guide to assist New Zealanders in making significant savings in 2024 amid the cost-of-living squeeze.

The Electricity Authority for extending a $2.8m taxpayer-funded contract with Powerswitch, despite criticism of its failure to reduce consumer power prices.

Mastercard urges Kiwis to prioritise online security during Black Friday sales, releasing a guide to help shoppers avoid fraud as online shopping surges.

When fitting a home or business with smoke detectors, you might want to steer clear of ionisation alarms and stick with photoelectric.

​The inaugural Broadband Compare Awards ceremony took place last night to determine New Zealand’s best broadband provider. So who won?.

The finalists of the Broadband Compare awards have been announced in anticipation of the event, set to take place November 2nd 2017.

The latest Consumer NZ survey on NZ telcos has revealed Kiwis aren't to happy when it comes to customer service.

Apple and Samsung remain on top, while LG, Panasonic, Sony and The Warehouse's Veon proving popular with Kiwi consumers.

Hackers are getting access to email accounts and altering bank account numbers on invoices before they reach the client, according to Consumer NZ.

Skinny Mobile is celebrating some decent wins over the last couple of weeks, after winning the Consumer NZ People’s Choice Award 2016.

Kiwis show iPhone adoration, as Apple nabs ConsumerNZ's mobile top brand accolade with soaring satisfaction scores.

Skinny Mobile wins Best Mobile Service Provider at Consumer NZ People's Choice Awards; Inspire Net also wins in ISP category.

Consumer NZ slams Spark and Vodafone for poor customer service as consumers face long wait times to get support.

100% Appliances clinches Consumer NZ's People's Choice Award for superior service and satisfaction, outshining larger rivals.

New Zealand’s big name electronics stores have been slammed in a new Consumer NZ survey, with only 40% of some store’s customers recommending them.

Slingshot and Consumer NZ have finalised an agreement to provide more affordable services to elderly UFB customers in Wellington.

Sales staff at big-box retailers including Noel Leeming, Harvey Norman and Smiths City have been promoting extended warranties with misleading claims.