COVID-19 news stories
How TruSens air purifiers can create healthier workspaces
The pandemic has heightened our awareness of our own and others’ health, and made us all much more conscious of the environments we work in.
Publicis Sapient and The Man Cave drive digital transformation for mental health
Publicis Sapient and The Man Cave are joining forces to help support the mental health and wellbeing of young men around the world.
Helping Western Sydney Local Health District provide a new model of care in the fight against COVID
Western Sydney Local Health District (WSLHD) and PwC’s Consulting Business came together to solve through the challenges of COVID-19.
How technology can level the playing field in the hybrid era
As businesses across the globe continue to grapple with the aftershocks of the COVID-19 crisis, it’s become crystal clear that the hybrid work model is here to stay.
Digital resilience in 2022 - A10 Networks releases new study
Of the 250 corporate organisations surveyed, as many as 95% showed high levels of concern for all aspects of enterprise digital resilience.
Digital commerce fraud: What it is and how to stop it
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
Q&A: Behavioural Cues discuss what's next for voice analytics
Voice analytics has many familiar and established applications. One example is sentiment analysis used to improve customer service and call center operations.
New Zealand Post / NZ Post
Online shopping up 31% this quarter - NZ Post report
NZ Post's eCommerce Spotlight report finds online shopping for Q1 2022 is up 86% on the same quarter in 2020, before COVID-19 restrictions first came into effect.
Leveraging technology in contact centres to reduce attrition rates
Many organisations worldwide have accelerated DX to better respond to changing market drivers and business environments after the disruption of the pandemic.
Identity and Access Management
The post-pandemic workforce requires secure IAM capabilities
HID Global discusses what identity and access management means for organisations in today's convoluted digital world.
Digital transformation increasing business complexities
A new survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
The impact of COVID-19 on healthcare environments and care delivery
The COVID-19 pandemic has revolutionised the healthcare industry while overcoming staff shortages, social distancing requirements, and lockdowns.
Unlocking the next digital frontier for educational institutions
Understanding where to invest in technology can be challenging for education institutions, especially after the COVID-19 disruptions.
Is video technology the future of retail?
The way we hunt for and buy products has forever changed with innovative technology designed to take customers from their initial curiosity through to purchase
Companies rushing to secure print infrastructure
As the pandemic prioritised communication channels and the shift to remote work, IT departments fell behind in updating the security of print and IT infrastructure.
Hubs report finds 3D printing market to triple by 2026
Hubs says it's annual 3D Printing Trend Report finds the market will hit $44.5 billion by 2026, based on a 24% compound growth.
APAC spending on telecom services grew by $11 billion - IDC
The IDC says spending on telecommunications and pay-TV services in APAC jumped from $494 billion to $505 billion last year, following global trends.
Shopping for cyber insurance? Six questions to ask before calling the insurer
The cyber threat landscape has always been worrisome, but today these concerns are heightened given an anticipated uptick in cyber-attacks from bad actors.
Small Business / SMB
Australian small business unsatisfied with traditional banks
"The pandemic put a sudden, massive burden on SMEs globally, and they didn't think banks did enough to help them."
Achieving sustainability with better information management
As organisations look to meet requirements around environmental, social and governance aspects, they see increased demands on their internal processes.
IT service teams still struggling two years into pandemic
“The survey clearly reveals that traditional IT needs to transform itself in the post-pandemic world to cater to the new realities in the workplace."
COVID-19 causes biosensor market to triple in two years
Technology research company IDTechEx has found COVID-19, especially testing capabilities, drove the point-of-care biosensors industry to dramatically expand.
57% APAC respondents say CX a top investment priority
Fifty-seven percent of executives in APAC countries report they have a strategy to improve customer experience.
Organisations changing the way they fund technology
Having the right technology has become mission-critical for organisations of all sizes in the digital economy.