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Zendesk to acquire Forethought in agentic AI expansion

2 days ago
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digital transformation
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cx
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martech
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
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Legal AI firm Harvey to launch new Singapore office

2 days ago
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digital transformation
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cx
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martech
Legal AI specialist Harvey will open a Singapore office in June, deepening its APAC footprint and support for regional law firms and corporates.
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SIOS wins triple honours for leadership & support teams

3 days ago
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dr
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devops
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hybrid cloud
SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.
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SonicWall receives 5-Star Award in 2026 CRN Partner Program Guide

3 days ago
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firewalls
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network security
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partner programmes
SonicWall earns a 5-Star rating in the 2026 CRN Partner Program Guide, spotlighting its focus on partner success and security outcomes.
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Women tech leaders urge shift from mentoring to sponsorship

Last week
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saas
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digital transformation
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erp
Women tech leaders say firms must move beyond mentoring to sponsorship, trust and reciprocity to keep women in the industry and drive growth.
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TestGorilla unveils AI fluency tests to reshape hiring

Last week
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hcm
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genai
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ai
TestGorilla rolls out AI fluency tests and simulations to help employers measure AI readiness as skills overtake experience in hiring.
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Women in transport tech: How diverse teams keep freight moving

Last week
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digital transformation
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cx
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martech
Women at MyTrucking are reshaping transport tech, blending empathy with efficiency to keep freight moving in smarter, more human ways.
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Customer success is not support, it is stewardship

Last week
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digital transformation
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erp
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ai
Customer success must evolve from reactive support to strategic stewardship, aligning stakeholders so tech investments deliver lasting value.
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Ivo opens London, New York hubs amid rapid AI growth

Last week
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digital transformation
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cx
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martech
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
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Moving the goalposts: Why the CRO role needs a rebrand

Last week
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data analytics
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fintech
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partner programmes
Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.
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CorPlan attains IBM Platinum status for Planning Analytics

Last week
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saas
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devops
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data analytics
New Zealand consultancy CorPlan has attained IBM's top-tier Platinum Partner status for Planning Analytics data and AI solutions delivery.
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OutSystems Elevate revamps global partner rewards model

Last month
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digital transformation
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partner programmes
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lcnc
OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.
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Unit4 makes Success4U default model for ERPx delivery

Last month
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digital transformation
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cx
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martech
Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.
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Securonix promotes Ajay Biyani to lead APJ strategy

Last month
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saas
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siem
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digital transformation
Securonix has promoted Ajay Biyani to Senior Vice President for Asia Pacific and Japan, tasking him with spearheading regional growth.
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eG Innovations names Joanne Bowey to lead New Zealand

Last month
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hybrid cloud
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digital transformation
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public cloud
eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.
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KnowBe4 appoints Kelly Morgan as Chief Customer Officer

Last month
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cloud security
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cx
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phishing
KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
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Selector raises USD $32m to boost AI observability push

Last month
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devops
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digital transformation
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apm
Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.
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monday.com boosts AI-first partner drive with new perks

Last month
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saas
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crm
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digital transformation
monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.
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Contented raises AUD $4.1m to fuel UK and US push

Last month
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crm
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digital transformation
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hcm
New Zealand AI startup Contented raises AUD $4.1m seed round to speed UK and US expansion and triple headcount in coming months.
Contented

Contented raises NZD $4.1m to fuel AI expansion

Last month
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crm
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data analytics
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digital transformation
Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.