Daisee stories
Unity4 and Daisee partner to automate CX quality management
Mon, 31st Aug 2020
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contact centre
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crm
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cx
Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.
Why AI will play a crucial role in the climate of compliance
Fri, 7th Sep 2018
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contact centre
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cloud services
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ai
The banking royal commission in Australia has highlighted the need for improved compliance in the finance industry, with AI technology offering a solution.