Business Intelligence / BI
Digital Transformation / DX
dotdigital achieves ISO 27701 certification
Omnichannel marketing solution provider dotdigital has announced that it has been awarded ISO 27701 certification.
APAC retailers lagging in omnichannel capabilities
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
The enormous impact of AI and machine learning on e-commerce
With an increasing potential customer base, technologies such as AI and ML are crucial game-changers in the marketing and sales toolkit, writes dotdigital head of marketing Aparna Gray.