Genesys stories - Page 4
Genesys increases focus on ANZ mid-market with cloud offerings
Tue, 10th Mar 2015
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crm
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contact centre
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cloud services
Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.
Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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contact centre
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interactive intelligence
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it industry
Interactive Intelligence has appointed Paul Crump as Territory Manager, ANZ, Business Process Automation.
Millennial means business
Sun, 1st Mar 2009
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contact centre
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cx
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martech
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.
Gvalidated
Sat, 1st Mar 2008
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contact centre
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genesys
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partners
Genesys launches Gvalidated initiative to bolster partner program, aiming for better integration and recognition of partner-developed applications.