Business Intelligence / BI
Digital Transformation / DX
GITEX 2019 stories
Interview: Avaya’s A/NZ managing director on regional growth factors
Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it’s important to the Avaya business as a whole.
Interview: Avaya seeks to improve employee experience with unified workspace
Techday spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
Avaya launches UC and CC subscription program
Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya’s contact center and unified communications solutions based on their needs.
Avaya previews new capabilities in UC portfolio
The new intelligent workspace solution enables enterprises to leverage an open and extensible framework to bring together data from across the entire enterprise.
Batelco and Avaya bring cloud solutions to Bahrain’s SMBs
The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.
Avaya co-builds specialised communications platform with nonprofit organisation
The new platform helps make remote learning and virtual classrooms a reality and helps to enable high-quality video collaboration between staff and parents.
Avaya makes contact-centre-as-a-service solution available on Azure
The service will launch in the first half of 2020, initially covering the Gulf Cooperation Council (GCC) Countries before general worldwide availability.
Avaya to showcase latest AI-powered applications at GITEX 2019
At the centre of these enhancements are three newly introduced modules, which help deliver comprehensive contact centre insights to enable better strategic decision-making.