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Quant & IBM launch Ava at Fortitude Re to cut calls
Digital Transformation

Quant & IBM launch Ava at Fortitude Re to cut calls

The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.

By Sean Mitchell • 8 min read • Last week
SAP Concur warns of rising fraud in Australian finance
Data Analytics

SAP Concur warns of rising fraud in Australian finance

Australian finance teams face mounting losses as 62 per cent of respondents reported fraud-related damage in the past three years.

By Karen Joy Bacudo • 4 min read • Last week
Workday GO offers growth potential for mid-sized enterprises
Data Analytics

Workday GO offers growth potential for mid-sized enterprises

Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.

By David Shilovsky • 5 min read • Last week
Hyland launches agentic AI platform for enterprises
Document Management

Hyland launches agentic AI platform for enterprises

Regulated firms could gain tighter oversight and faster document workflows as Hyland adds agent controls, context tools and sector packages.

By Sofiah Nichole Salivio • 4 min read • Last week
Advania buys Evolv Robotics to boost Iceland automation
Data Protection

Advania buys Evolv Robotics to boost Iceland automation

The deal adds 30 automation engineers and gives customers a new local unit as demand grows for AI systems that meet sovereignty rules.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Mphasis launches Tria AI platform for enterprise action
Digital Transformation

Mphasis launches Tria AI platform for enterprise action

It aims to help firms turn AI experiments into governed action across operations, technology and commercial functions, not just pilots.

By Joseph Gabriel Lagonsin • 3 min read • Last week
CFOs can win by deploying AI strategically, Gartner says
Manufacturing

CFOs can win by deploying AI strategically, Gartner says

Strategic deployment, rather than bigger budgets, is emerging as the key way finance chiefs can turn AI into revenue and margin gains.

By Karen Joy Bacudo • 4 min read • Last week
EY and Microsoft launch US$1bn global AI program worldwide
Manufacturing

EY and Microsoft launch US$1bn global AI program worldwide

The five-year plan aims to move clients beyond pilot projects and into enterprise-wide AI use, targeting measurable returns across core functions.

By Mark Tarre • 3 min read • Last month
Gartner says CFOs struggle to turn AI into business value
Data Analytics

Gartner says CFOs struggle to turn AI into business value

Many finance chiefs are seeing efficiency gains from AI, but slower rollouts and weak decision-making returns are worrying boards.

By Karen Joy Bacudo • 4 min read • Last month
Hyland launches global partner network for AI growth
Software-as-a-Service

Hyland launches global partner network for AI growth

The overhaul is meant to give partners clearer rules, more transparency and bigger rewards as customers move from AI pilots to scaled deployments.

By Sofiah Nichole Salivio • 4 min read • Last month
Caseware launches Verity AI platform for audit workflows
Digital Transformation

Caseware launches Verity AI platform for audit workflows

Auditors could cut review time sharply as Caseware's new system keeps AI guidance inside regulated workflows with citation-backed controls.

By Karen Joy Bacudo • 4 min read • Last month
Manhattan launches AI tool for supply chain design
Digital Transformation

Manhattan launches AI tool for supply chain design

Months-long configuration work could be cut to minutes as business users turn warehouse plans into live system settings using natural language.

By Mark Tarre • 3 min read • Last month
Mediaocean names Iván Markman as Chief Operating Officer
Digital Transformation

Mediaocean names Iván Markman as Chief Operating Officer

The appointment comes as the ad-tech group steps up its AI push across products used by more than 100,000 people worldwide.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

Intelligent automation stories

OptiValue Tek files AI patent for smarter mobility
Data governance

OptiValue Tek files AI patent for smarter mobility

The filing could sharpen competition in driver monitoring and telematics as insurers and fleet operators seek faster risk and incident alerts.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Galgotias students raise INR 3 crore for AI startup
Data Protection

Galgotias students raise INR 3 crore for AI startup

The funding will help Cybergenix Security expand its AI and cybersecurity platform as Indian universities push harder into student entrepreneurship.

By Sofiah Nichole Salivio • 4 min read • Last month
Why AI governance starts with rethinking your people, processes, and technology
Digital Transformation

Why AI governance starts with rethinking your people, processes, and technology

Poor AI oversight can magnify workflow errors, expose firms to regulation and erode trust if CIOs do not redesign controls and roles.

By Jake Shepherd • 4 min read • Last month
Kore.ai launches Artemis on Microsoft Azure
Data Protection

Kore.ai launches Artemis on Microsoft Azure

Enterprises can now build governed multi-agent AI systems in days rather than months, with the first release hosted on Microsoft Azure.

By Sean Mitchell • 4 min read • Last month