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Know your customer (KYC) stories

WiseTech buys FRDM.ai to boost supply chain compliance
Software-as-a-Service

WiseTech buys FRDM.ai to boost supply chain compliance

The deal gives importers and exporters a new tool for tracing deeper supplier networks as regulators intensify scrutiny of labour and sanctions risks.

By Karen Joy Bacudo • 4 min read • Today
2026 holiday predictions: The evolving customer journey
Digital Transformation

2026 holiday predictions: The evolving customer journey

Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.

By Edmund Ng • 4 min read • Today
Businesses overpay on cross-border payments, PayDo says
Fintech

Businesses overpay on cross-border payments, PayDo says

Half of firms may be losing up to 20% on international transfers, with fragmented provider setups driving extra fees and slower settlement.

By Sofiah Nichole Salivio • 3 min read • Today
Police train on crypto scam compounds in Asia-Pacific
Crypto

Police train on crypto scam compounds in Asia-Pacific

Police across 11 Asia-Pacific countries are being trained to trace crypto flows faster as scam compounds adapt and cross-border fraud grows.

By Karen Joy Bacudo • 4 min read • 2 days ago
Watchlist screening: Reducing false positives in Australia & New Zealand
Customer Relationship Management

Watchlist screening: Reducing false positives in Australia & New Zealand

Higher false positive rates are slowing onboarding and draining compliance teams as sanctions screening volumes rise across Australia and New Zealand.

By Edmund Ng • 6 min read • 2 days ago
Deepfake fraud attacks rise 180% as identity checks fail
Data Protection

Deepfake fraud attacks rise 180% as identity checks fail

Nearly one in 100 failed identity checks now involves deepfake material, as AI-generated fraud threatens banking, payments and online services.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Fourthline & Veridas merge in identity verification push
Software-as-a-Service

Fourthline & Veridas merge in identity verification push

Demand for digital identity checks is rising as fraud and compliance risks mount, with the merged group spanning more than 50 countries.

By Mark Tarre • 4 min read • Last week
Warburg Pincus backs Oxylabs in USD $130 million deal
Data governance

Warburg Pincus backs Oxylabs in USD $130 million deal

The deal values the web data infrastructure group at USD $3.6 billion as investors back the systems helping AI agents gather online information.

By Karen Joy Bacudo • 4 min read • Last week
5 Data & AI governance trends every CDO should be watching in 2026
Data Protection

5 Data & AI governance trends every CDO should be watching in 2026

Data quality is overtaking AI as a top concern in 2026, with CDOs under pressure to prove the information behind automated decisions is trustworthy.

By Edmund Ng • 5 min read • Last week

Stories from Other Regions

Know your customer (KYC) stories

OKX launches virtual Mastercard for Australian users
Fintech

OKX launches virtual Mastercard for Australian users

Australia-based users can now spend USDG balances on Mastercard's network without a physical card, via Apple Pay or Google Pay.

By Karen Joy Bacudo • 4 min read • Today
TerraPay & TPBank boost Vietnam cross-border payments
Digital Transformation

TerraPay & TPBank boost Vietnam cross-border payments

Vietnamese customers will gain faster overseas transfers as TPBank taps TerraPay's network for real-time payments to 156 countries and territories.

By Karen Joy Bacudo • 3 min read • Today
Revolut launches Australian bank after licence win
Digital Transformation

Revolut launches Australian bank after licence win

Australia-based customers will soon get savings accounts and a credit card as Revolut commits nearly AUD $400 million to its local banking push.

By Karen Joy Bacudo • 4 min read • Yesterday
USBC appoints ex-Apple Pay executive to lead partnerships
Fintech

USBC appoints ex-Apple Pay executive to lead partnerships

Its tokenised deposit push could gain wider reach after the Reno-based firm brought in a former Apple Pay and Cash App executive.

By Mark Tarre • 3 min read • Yesterday
OneVest powers CST Spark's digital education savings
Software-as-a-Service

OneVest powers CST Spark's digital education savings

Families saving for post-secondary education in Canada can now open accounts online in English and French, with less paperwork and faster checks.

By Karen Joy Bacudo • 4 min read • Last week
UK Fraud liability in 2026: The hidden cost of synthetic identity fraud
Fintech

UK Fraud liability in 2026: The hidden cost of synthetic identity fraud

Banks now face a capped GBP £85,000 reimbursement bill per claim as synthetic identity fraud turns into a direct liability under tighter UK rules.

By Barley Laing • 5 min read • Last week
Tradable to tokenise USD $1 billion of credit on Stellar
Fintech

Tradable to tokenise USD $1 billion of credit on Stellar

The move could widen access to regulated private credit products as Tradable brings its onchain issuance platform to Stellar for institutional users.

By Karen Joy Bacudo • 3 min read • Last week
HSBC UK & Visa test AI shopping with live payments
Data Protection

HSBC UK & Visa test AI shopping with live payments

Customers could soon shop and pay through AI assistants, after HSBC UK and Visa completed a live end-to-end card transaction online.

By Karen Joy Bacudo • 4 min read • Last week
Payouts.com launches AI agents for finance operations
Software-as-a-Service

Payouts.com launches AI agents for finance operations

Finance teams may cut manual work as the new system handles invoices, payouts and reconciliation under guardrails and human approval rules.

By Karen Joy Bacudo • 4 min read • Last week