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Online news stories

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eCommerce
Southeast Asia eCommerce market projected to grow 18% in 2022
According to a new study published by Ascential Digital Commerce, eCommerce sales in Southeast Asia are projected to grow 18% in 2022, reaching up to USD$38.2 billion.
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Remote Working
Sana Commerce builds online ordering portal for Food & Dairy Co
B2B eCommerce platform Sana Commerce says Sydney wholesaler Food & Dairy Co has gone live with its ERP integrated ordering portal.
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Norton
Nearly 90% of Kiwis worried kids will give away personal info online
New research from Norton has revealed that nearly nine in ten New Zealanders believe children will give their parents' or families' personal information away online.
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Small Business / SMB
Business Australia unveils new identity after rebranding
Business Australia has rebranded to My Business with a new logo, brand positioning campaign and visual identity culminating in an online platform.
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eCommerce
Marketplacer and Intelligent Reach to help retailers sell online
Intelligent Reach can now support Marketplacer marketplaces that want to sell their products through other places, such as Google and Facebook, eBay and Amazon.
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Omnichannel
UNIQLO operator chooses Adyen for multiple market payments
The operator of UNIQLO, Fast Retailing, has selected Adyen to power payments for its in-store and online checkout in multiple markets.
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Retail
Australia Post Online Retail Industry Awards finalists for 2022 announced
Finalists have been announced for this year's 2022 Australia Post Online Retail Industry Awards (ORIAS Awards), recognising the achievements of online retailers in Australia.
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Cloud
Chatbots gaining momentum in customer service space
Chatbots are gaining momentum in the customer service space, but a human touch still unbeatable, according to a new study.
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Cybersecurity
Retailers amongst most targeted by cybercriminals
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 
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Cloud
Sift sheds light on fraud in the eCommerce sector
The pandemic has driven record levels of online shopping. Although retailers of all sizes are suffering increasing levels of fraud.
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Gaming
Game review: Grand Theft Auto V (Xbox Series X)
For the umpteenth time since the game’s original launch back in September 2013, I find myself playing another polished-up version of Rockstar’s Grand Theft Auto V.
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Cloud
Metaverse to disrupt channel strategy for retailers
Retailers will have to combine a physical footprint with their virtual reality stores, paying for physical and virtual real estate.
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Cybercrime
New book reveals massive flaws in Australian cybersecurity management
Cybercrime has been estimated to cost the Australian economy AUD$42 billion, according to a new book released by a UNSW cybersecurity expert.
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Glitch
'Such a mess' - IT teams work overnight to fix immigration glitch
Immigration advisers have described the first day of the country's new residence scheme as a shambles.
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Mobile Commerce
Mobile eCommerce: In-app shopping set to reach an all-time high
In-app shopping has seen significant growth over the past year, and a new study by Adjust and Sensor Tower has predicted that based on 2020 trends, ​​this year's shopping season is set to reach an all-time high. 
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Gaming
New Norton study reveals severity of cyber attacks on gamers
A new special report by security software company Norton has found that two out of five gamers in New Zealand have experienced a cyber attack.
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Online
A year of COVID-19: New Zealand's online behaviour revealed
A true testament to the year that's been, when looking the most downloaded apps of the year, TikTok reigned king.
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Cloud
Microsoft study reveals improvement in digital civility
"Our societies are relying on and embracing digital technologies more than ever amid COVID-19, and a safer internet will improve experiences and shape the well-being of our communities."
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Online
Would you live-stream your loved-one’s funeral?
As loved-ones spread across the globe, it can be hard to attend funerals for those you hold dearest. Is taking them online the solution?
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Digital Transformation
Unisys says 49% of Australian citizens prefer online channels for government engagement
The study also found high support for a single mobile app to access multiple government services.
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Netflix
Disney vs Netflix: Mickey Mouse is establishing his own streaming service
Disney is ending its agreement with Netflix in favour of its own streaming service...
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Mobility
Local Melbourne business boosts customer service with online portal
Australian businesses are realising the power of personalised customer service via online portals that can be accessed on any device.
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Open source
NZ Govt open licensing consultation goes off without a hitch
“The tool has been hugely useful in giving a read of opinion. Because of the two-way conversations, it enables open dialogue to take place."
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Digital Transformation
Aussie Govt makes sought after datasets available for free
“The G-NAF is one of the most requested ubiquitous, high-value datasets that can be made openly available to the economy.”