Online shopping stories - Page 11
Commission cracks down on sales practices that mislead online shoppers
Fri, 16th Sep 2022
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email security
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cybersecurity
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commerce commission
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
FedEx expands international day-definite delivery services across AMEA
Mon, 12th Sep 2022
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e-commerce
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online shopping
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fedex
FedEx expands its day-definite delivery services to Indonesia, New Zealand, the Philippines, and Vietnam, fueling cross-border eCommerce growth.
Online shopping delivers unhappy returns to fashion retailers
Thu, 8th Sep 2022
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open source
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e-commerce
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online shopping
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
What does it take to build a thriving enterprise marketplace?
Tue, 6th Sep 2022
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branding
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online shopping
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opinion
Enterprise Marketplaces are proving to be an essential priority for retailers and brands looking to capitalise on expansive growth in consumer eCommerce.
How a major electronics retailer ended the bot menace on its portal
Tue, 6th Sep 2022
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online shopping
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opinion
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bots
A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.
FedEx and eBay team up to boost APAC eCommerce options
Mon, 11th Jul 2022
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e-commerce
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ebay
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online shopping
FedEx Express announces alliance with eBay to provide access to FedEx eCommerce delivery services at competitive rates for APAC sellers.
Havas solution meets critical time as brands shift to online sales
Fri, 8th Jul 2022
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supply chain
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e-commerce
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online shopping
Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.
Retailers must invest in new tech to keep up with online shopping demand
Mon, 4th Jul 2022
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digital transformation
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cx
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martech
New Zealand shoppers are expecting digital transformation, with 8 in 10 saying retailers need to invest in new technology, according to a new report.
Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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data analytics
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martech
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planning
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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crm
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uc
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martech
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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supply chain
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cybersecurity
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online shopping
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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e-commerce
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online shopping
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online fraud
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.
Online shopping up 31% this quarter - NZ Post report
Tue, 31st May 2022
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supply chain
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e-commerce
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online shopping
Online shopping spending in New Zealand for Q1 2022 is up 31% YoY and a whopping 86% YoY, according to the NZ Post eCommerce Spotlight report.
Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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data analytics
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cx
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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bigcommerce
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online shopping
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
Pinterest partners with WooCommerce and launches app
Tue, 19th Apr 2022
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apps
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pinterest
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online shopping
The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest.
Shouldering the responsibility of payment security
Fri, 18th Mar 2022
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edutech
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email security
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cybersecurity
Digital payments have become second nature for shoppers, but scammers are taking advantage. How can the industry fight back?.
NZ's eCommerce market set to grow as demand for alternative payment methods increases
Mon, 14th Mar 2022
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bnpl
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e-commerce
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online shopping
New Zealand's eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.
Canstar awards Mighty Ape for Most Satisfied Customers
Wed, 9th Mar 2022
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edutech
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supply chain
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online shopping
Canstar has announced that the results of its survey for Most Satisfied Customers in the Online Retailers category reveal Mighty Ape as the winner.
Fighting smart against policy abuse in online retail
Tue, 1st Mar 2022
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supply chain
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bnpl
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e-commerce
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.