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How cloud technologies are shaping the data-driven contact centre
Unified Communications

How cloud technologies are shaping the data-driven contact centre

According to a global Ecosystm cloud study, more than half (53%) of organisations have increased work processes and efficiency as a result of using the cloud.

By Audrey William • 4 min read • Wed, 23rd Oct 2019
Three steps for a successful RPA deployment - Nintex
Digital Transformation

Three steps for a successful RPA deployment - Nintex

RPA tools operate at high speed and shave hours off processes, improve productivity and free up teams to focus on more value-adding activities.

By Christian Lucarelli • 3 min read • Fri, 18th Oct 2019
How to achieve secure, flexible and scalable IaaS - Bitglass
Cloud Security

How to achieve secure, flexible and scalable IaaS - Bitglass

While using IaaS brings many advantages, it also raises unique data leakage concerns that must be addressed in order to maintain robust cybersecurity.

By Anurag Kahol • 4 min read • Thu, 17th Oct 2019
How SD-WAN is transforming IT departments - Zscaler
Network Infrastructure

How SD-WAN is transforming IT departments - Zscaler

The rise of SD-WAN technology will be the catalyst for significant change in IT departments around the country.

By Budd Ilic • 3 min read • Thu, 17th Oct 2019
Why confidence in your data is the key to long-term business success
Data Analytics

Why confidence in your data is the key to long-term business success

Highly accurate financials are crucial for trust and brand reputation, but errors can be damaging. Implementing systems for accuracy is key.

By Claudia Pirko • 4 min read • Fri, 11th Oct 2019
Data scientists shouldn't tell data stories alone - Tableau
Data Analytics

Data scientists shouldn't tell data stories alone - Tableau

Data scientists shouldn't be the sole storytellers, argues Tableau. Everyone in the business world needs to be fluent in data to maximise its true value.

By Mac Bryla • 4 min read • Fri, 11th Oct 2019
Fight, flight or freeze: Releasing organisational trauma
DevOps

Fight, flight or freeze: Releasing organisational trauma

DORA's 2019 report highlights that elite DevOps teams are vastly more effective, while rigid processes leave large enterprises stuck in organisational trauma.

By Matt Stratton • 5 min read • Thu, 10th Oct 2019
Cybersecurity and video surveillance – threats, vulnerabilities and best practices
Data Protection

Cybersecurity and video surveillance – threats, vulnerabilities and best practices

Axis Communications shares its insights on how changing regulations are affecting companies' data collection and protection practices.

By Steven Kenny • 5 min read • Tue, 8th Oct 2019
The fourth Industrial Revolution is here and now
Software-as-a-Service

The fourth Industrial Revolution is here and now

The fourth Industrial Revolution is driven by the Softwarisation of Everything, intertwining the physical and digital worlds to maximise resource efficiency.

By Ben Hodge • 3 min read • Tue, 8th Oct 2019
Data loss prevention: Why digital images should not be overlooked
Data Loss Prevention

Data loss prevention: Why digital images should not be overlooked

Digital images are increasingly being used as mechanisms for cyber-attacks. What can organisations to minimise risks and mitigate against this advanced threat?.

By Guy Bunker • 3 min read • Tue, 8th Oct 2019
How workers can stay relevant in the era of Artificial Intelligence - Talend
IT Automation

How workers can stay relevant in the era of Artificial Intelligence - Talend

Many observers fear AI technologies could end up replacing the roles of large numbers of workers, consigning them to the unemployment queue.

By Steve Singer • 3 min read • Thu, 3rd Oct 2019
Data integrity key to a secure, AI-driven enterprise - ManageEngine
Data Analytics

Data integrity key to a secure, AI-driven enterprise - ManageEngine

AI will provide opportunities for Australian organisations to innovate and differentiate themselves across all areas of business, according to PwC.

By Rajesh Ganesan • 5 min read • Thu, 3rd Oct 2019
The growing role of big data in achieving operational excellence
DevOps

The growing role of big data in achieving operational excellence

Data is one of the core elements of a digitally intelligent company and it is the key to unlocking real operational excellence.

By Ian Boyd • 3 min read • Tue, 1st Oct 2019
Where content services fits in a shared services model – Hyland
Document Management

Where content services fits in a shared services model – Hyland

Hyland demonstrates how content services can revolutionise Shared Services models, promoting efficiency, collaboration, and cost savings across departments.

By Jamie Atherton • 5 min read • Tue, 1st Oct 2019
How to use smarter data to reach tomorrow's consumer
Customer Relationship Management

How to use smarter data to reach tomorrow's consumer

Organisations that understand how and why to use the data at their disposal will have a massive competitive advantage.

By Sue Klose • 5 min read • Mon, 30th Sep 2019
Four reasons managed cloud service providers are essential
Virtualisation

Four reasons managed cloud service providers are essential

Cloud's rise has reshaped IT, but it's Managed Cloud Service Providers, not just the big three, driving the future.

By Danny Allan • 4 min read • Mon, 30th Sep 2019
How to manage your SD-WAN without compromising security
Firewalls

How to manage your SD-WAN without compromising security

Secure SD-WAN helps reduce risk and complexity by extending consistent security across the distributed network.

By Jon McGettigan • 4 min read • Mon, 30th Sep 2019

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