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Opinion Stories - Page 4

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Opinion stories

AI visibility becoming the new boardroom blind spot
Robotics

AI visibility becoming the new boardroom blind spot

As autonomous tools spread through workplaces, security teams are struggling to track who can access HR, finance and customer data.

By James Ross • 4 min read • Last month
Fragmented payment systems are costing your business
Digital Transformation

Fragmented payment systems are costing your business

Reconciliation delays and duplicate admin are draining cash flow as businesses juggle card, wallet and debit payments across separate systems.

By Masseh Haidary • 4 min read • Last month
Undetected AI hallucinations pose the bigger business risk
Risk & Compliance

Undetected AI hallucinations pose the bigger business risk

Errors buried in workflows, reports and design decisions are the real danger, as AI mistakes become harder to spot and trace.

By Nikita Gurov • 6 min read • Last month
Why Customer Due Diligence (CDD) Starts With Clean Data
Fintech

Why Customer Due Diligence (CDD) Starts With Clean Data

Poor data can make sanctions and identity checks miss real risk, leaving banks open to penalties, remediation costs and reputational damage.

By Shivani Pimpili • 6 min read • Last month
Intelligent flexible Payments: A new approach to reducing preventable debt
Fintech

Intelligent flexible Payments: A new approach to reducing preventable debt

Households could benefit from payment plans that match irregular incomes, as energy suppliers seek to curb rising arrears and debt.

By Graham Scanlon • 5 min read • Last month
Customers at the centre of Adobe's new AI evangelist role
Digital Transformation

Customers at the centre of Adobe's new AI evangelist role

Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.

By Sean Mitchell • 6 min read • Last month
Why data management will make or break your RISE with SAP migration
Data Protection

Why data management will make or break your RISE with SAP migration

Poor data housekeeping is adding cost, risk and delays to RISE with SAP projects, with some firms losing over EUR 100,000 a month.

By Phillip Miltiades • 5 min read • Last month

Stories from Other Regions

Opinion stories

Australia's AI budgets are bleeding tokens - here's how to stop it
Customer Relationship Management

Australia's AI budgets are bleeding tokens - here's how to stop it

One in three Australian businesses blew their AI budget last year, as token-heavy deployments drove unplanned costs and stalled projects.

By Pascal Coubard • 4 min read • Last month
The next stage of HR AI adoption in Asia starts with two things
Software-as-a-Service

The next stage of HR AI adoption in Asia starts with two things

Asia's HR teams risk inaccurate or exposed employee data unless AI is built on unified records and tightly governed access.

By Brian Ip • 6 min read • Last month
What reCommerce data can tell us about consumer demands
eCommerce

What reCommerce data can tell us about consumer demands

Sales data from a Korean reCommerce platform show cultural moments can revive long-discontinued items and expose demand before retail catches up.

By Jaewha Choi • 5 min read • Last month
Wildfire to lead Serve First UK communications drive
Software-as-a-Service

Wildfire to lead Serve First UK communications drive

The appointment gives Serve First a sharper UK profile as it seeks to stand out in a crowded AI and customer experience software market.

By Mark Tarre • 4 min read • Last month
From vulnerability management to risk, insight, and resilience
Cloud Security

From vulnerability management to risk, insight, and resilience

Disconnected vulnerability data is leaving Australian organisations unable to judge which weaknesses threaten critical services, compliance, or customers.

By Dan Spada • 5 min read • Last month
The next capability centre won't have more seats-it will have more valuable ones
Data Analytics

The next capability centre won't have more seats-it will have more valuable ones

Smaller firms are adopting micro-GCCs as AI and cloud tools make specialist offshore teams viable without large headcount or campuses.

By Jasjit Singh Anand • 5 min read • Last month
Everyone read 'EU Delays AI Act' wrong, here's the actual timeline
Data Protection

Everyone read 'EU Delays AI Act' wrong, here's the actual timeline

High-risk AI obligations have been pushed back, but transparency, GPAI and banned-practice rules remain in force for many firms.

By Graham Melville • 5 min read • Last month
How CPS 230 will indirectly impact manufacturers through their customers and suppliers
Disaster Recovery

How CPS 230 will indirectly impact manufacturers through their customers and suppliers

Manufacturers supplying banks and other regulated firms face tougher contract demands on resilience, cyber risk and continuity as CPS 230 beds in.

By Adam Bowles • 4 min read • Last month
Australian enterprises are scaling agents faster than governance - MCP is the fix
Cloud Security

Australian enterprises are scaling agents faster than governance - MCP is the fix

Governance gaps are slowing enterprise AI adoption, with 79% of Australian DevSecOps professionals saying compliance is getting harder.

By Amanda Rueda • 4 min read • Last month
Singapore retailers turn customer signals into insight
Digital Transformation

Singapore retailers turn customer signals into insight

Retailers in Singapore are using AI and telco data to spot untapped audiences, cut insight time by up to 60% and sharpen decisions.

By Lawrence Lim • 6 min read • Last month