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Opinion Stories - Page 53

Kiwi Stories

Opinion stories

A new generation of energy resilience: a smarter approach to New Zealand electricity
Cartech

A new generation of energy resilience: a smarter approach to New Zealand electricity

New Zealand boosts energy resilience by smarter use of existing electricity, smart tech, and local generation to ease grid pressure and cut costs.

By Oliver Hill • 4 min read • Wed, 26th Nov 2025

Global Stories

Opinion stories

The APAC grocery sector: Overcoming delivery challenges
Digital Transformation

The APAC grocery sector: Overcoming delivery challenges

APAC's booming USD 5.6 trillion grocery market faces delivery delays as retailers strive to ensure fast, accurate online order fulfilment and customer satisfaction.

By Edmund Ng • 5 min read • Wed, 26th Nov 2025
Shadow IT and the rise of data anarchy: Reclaiming control in a SaaS-driven world
Cloud Access Security Broker

Shadow IT and the rise of data anarchy: Reclaiming control in a SaaS-driven world

Shadow IT, widespread in businesses, creates data chaos and compliance risks as SaaS use grows; firms must regain control to protect data and boost efficiency.

By Andy Milburn • 4 min read • Wed, 26th Nov 2025
AI-native legal practices: Why the future won't look like a law firm
Digital Transformation

AI-native legal practices: Why the future won't look like a law firm

AI-native legal firms will reshape law by building smart platforms from scratch, moving beyond traditional firms to deliver repeatable, data-driven solutions.

By Jamie Ng • 7 min read • Wed, 26th Nov 2025
From data chaos to email clarity: How to choose the best CRM email tool
Customer Relationship Management

From data chaos to email clarity: How to choose the best CRM email tool

Nearly half of daily emails are spam; choosing the right CRM email tool boosts engagement by tracking deliverability and customer behaviours.

By Bobby Joseph • 6 min read • Wed, 26th Nov 2025
Why multilingual messaging is becoming essential for shopify's global future
Customer Experience

Why multilingual messaging is becoming essential for shopify's global future

Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.

By David Hayes • 5 min read • Wed, 26th Nov 2025

Stories from Other Regions

Opinion stories

The symbiotic relationship between AI-driven CX and EX
Customer Relationship Management

The symbiotic relationship between AI-driven CX and EX

AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.

By Ian Tickle • 3 min read • Thu, 27th Nov 2025
Sustainable IT surges: UK tech leaders make ESG a business imperative
Digital Transformation

Sustainable IT surges: UK tech leaders make ESG a business imperative

UK tech leaders now make sustainability a key business focus, with 67% demanding green credentials from partners and 51% linking ESG to better customer satisfaction.

By Sujata Kukreja • 4 min read • Thu, 27th Nov 2025
Overcoming the perceived AI skills gap
Customer Experience

Overcoming the perceived AI skills gap

Nearly half of UK business leaders view themselves as AI experts, yet 22% cite a skills gap as a key hurdle, hindering wider AI adoption in the workplace.

By Ian Tickle • 4 min read • Thu, 27th Nov 2025
Extreme weather is the new operational risk: How digital resilience protects workers
Risk & Compliance

Extreme weather is the new operational risk: How digital resilience protects workers

With extreme weather threatening UK workers, businesses must adopt digital resilience to protect staff and maintain operations amid rising climate risks.

By Robin Blandford • 4 min read • Thu, 27th Nov 2025
The evolving role of the Chief People Officer (CPO): Redefining HR leadership
Digital Transformation

The evolving role of the Chief People Officer (CPO): Redefining HR leadership

The Chief People Officer role is evolving from HR lead to strategic partner, blending people, technology, and business to drive growth and innovation.

By Victoria Marshall-Rice • 3 min read • Thu, 27th Nov 2025
The systems driving the brands appearing in Australia's fastest-growing lists
Digital Transformation

The systems driving the brands appearing in Australia's fastest-growing lists

Australian digital firms topping growth charts rely on robust cloud ERP systems like NetSuite to manage scaling revenue, operations and expansion.

By Annexa • 4 min read • Thu, 27th Nov 2025
The missing ingredient in data-driven decision making
Data Analytics

The missing ingredient in data-driven decision making

Many organisations struggle with data-driven decisions, hindered not by data lack but by misaligned metrics and inconsistent definitions across teams.

By Annexa • 4 min read • Thu, 27th Nov 2025
How secure data sharing could make real estate processes faster, easier, and more reliable
Data Protection

How secure data sharing could make real estate processes faster, easier, and more reliable

Secure data sharing via Consumer Data Right and Digital ID could streamline real estate processes, easing rental applications and boosting privacy in Australia's market.

By Stuart Low • 4 min read • Wed, 26th Nov 2025
Birmingham's ERP failure costs city GBP £100 million over budget
Digital Transformation

Birmingham's ERP failure costs city GBP £100 million over budget

Birmingham City Council's £123 million ERP failure triggered bankruptcy, revealing how better process management software might have averted this costly disaster.

By Phillip Hoey • 6 min read • Tue, 25th Nov 2025
Why cyber resilience is industrial resilience
Robotics

Why cyber resilience is industrial resilience

The UK's industrial resilience hinges on cyber security and STEM skills to secure critical infrastructure and safeguard national sovereignty amid digital threats.

By John Cullen • 5 min read • Tue, 25th Nov 2025
5 ways to make enterprise collaboration truly borderless
Data Analytics

5 ways to make enterprise collaboration truly borderless

True borderless collaboration unites people, apps, and workflows, boosting productivity and enabling smarter decisions across modern enterprises.

By Sachin Agrawal • 2 min read • Tue, 25th Nov 2025