Professional Services Automation (PSA) stories

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

Fieldguide secures USD $75m Series C from Goldman Sachs to scale agentic AI for audit firms, lifting its valuation to USD $700m.

Actionstep launches AI-powered Trace to automate time capture for law firms, backed by its acquisition of passive tracking startup Traced.

Orbital raises USD $60m to expand its AI platform for real estate law, targeting US growth and doubling headcount after UK success.

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.

IRIS launches AI anomaly-checking tool for UK personal tax returns, promising to cut prep time to 90 minutes and slash errors by up to 95%.

Sage has been named a leader in IDC’s 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.

Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.

Barracuda updates BarracudaONE, boosting MSPs' email threat response up to ten times faster and automating billing with new PSA integrations.

Assurix launches a real-time trustmark for MSPs, enabling continuous verification of security and service standards via live operational data integrations.

Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

Publicis Sapient appoints Gavin Seewooruttun as VP, Data and AI Lead in Melbourne, boosting its AI-driven digital transformation focus in Australia.

Ignition integrates with Wolters Kluwer's CCH Axcess to automate engagement and payments, helping US accounting firms reduce inefficiencies and boost revenue.

Nerdio unveils Manager for MSP 6.0, a unified platform boosting automation and security for Microsoft 365 and Azure Virtual Desktop management.

As the digital landscape evolves, Managed Service Providers are shifting from cost-effective IT solutions to pivotal partners, embracing automation and AI to fuel innovation.

New Zealand start-up Projectworks has achieved a valuation of NZD $100 million after securing USD $5 million in Series A funding to boost US expansion.