Reputation management stories - Page 3
Wayvia unveils AI-powered Prowl platform for real-time price control
Tue, 18th Nov 2025
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ai
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reputation management
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black friday
Wayvia launches AI-powered Prowl platform to monitor and enforce real-time pricing, protecting brands' margins amid volatile retail conditions.
Hivekind AI launches PR Agent to streamline B2B media relations
Mon, 17th Nov 2025
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martech
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cdp
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genai
Hivekind AI launches PR Agent, an autonomous digital worker helping B2B tech firms enhance media relations with real-time communication intelligence.
Bitsight unveils AI tool to combat phishing & brand threats
Thu, 16th Oct 2025
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phishing
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advanced persistent threat protection
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email security
Bitsight launches Brand Intelligence, an AI tool to detect and swiftly tackle phishing and brand threats targeting companies and executives.
Beyond Google: When AI tells your story - A crisis recovery roadmap for C-suite & boards
Fri, 3rd Oct 2025
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breach prevention
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genai
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llms
C-suite leaders must now manage reputations shaped by AI narratives from ChatGPT and others, facing both misinformation and unavoidable truths.
Norton adds dark web & social media alerts for small firms
Fri, 5th Sep 2025
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data protection
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advanced persistent threat protection
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email security
Norton has enhanced its Small Business service with Dark Web and Social Media Monitoring to help firms counter rising cyber threats in 2025.
Why retailers need to prepare for a rise in AI-generated complaints
Thu, 4th Sep 2025
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digital transformation
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cx
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martech
AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.
LegitScript unveils automated KYB checks to boost onboarding
Thu, 28th Aug 2025
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fintech
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risk & compliance
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reputation management
LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.
InMoment launches AI tool to automate responses in APAC reviews
Thu, 14th Aug 2025
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cx
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martech
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erp
InMoment has launched AI Auto Responding in APAC, automating personalised customer review responses to ease workloads for multi-location businesses.
Crisis communications in the AI era – Are you ready for the new robots, machines and engines?
Thu, 6th Mar 2025
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digital transformation
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cx
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martech
As AI revolutionises our lives, companies must prepare for its impact on crisis management, addressing risks and harnessing opportunities to protect their reputation.
Networks down but trust up: How to communicate when outages hit
Tue, 18th Feb 2025
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cx
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martech
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customer service
When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.
Thryv unveils AI tool to streamline review responses
Tue, 19th Nov 2024
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cx
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martech
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ai
Thryv has launched AI Review Response, an innovative tool aimed at helping small businesses manage online reviews conveniently across multiple platforms.
Snowflake introduces AI Data Cloud tailored for travel industry
Thu, 26th Sep 2024
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uc
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cx
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martech
Snowflake launches AI Data Cloud tailored for travel and hospitality, aiming to enhance operations and customer experiences through advanced data and AI integration.
Firms face rising threat of misinformation to reputation
Thu, 16th May 2024
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ai
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reputation management
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study
A new study by Fire on the Hill and Mercury Analytics reveals that 60% of companies have suffered adverse effects from misinformation, calling for urgent action to protect corporate reputations.
TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service
Thu, 9th Nov 2023
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data protection
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data analytics
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martech
TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.
The high cost of the cybersecurity skills gap: Why we need to act now
Wed, 17th May 2023
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advanced persistent threat protection
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cybersecurity
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reputation management
There is a worldwide cybersecurity professional shortage. But what does this mean for cybercriminals? More easy money to make.
Listen and act: Why hotels need better guest engagement
Tue, 28th Feb 2023
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cx
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martech
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social media
Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.
Three ways businesses can turn customers into advocates
Thu, 3rd Mar 2022
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crm
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cx
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martech
Recent studies have found that 74 per cent of Australians see customer experience as one of the most important factors in their purchasing decisions.
Improve your document security strategy & protect your reputation
Tue, 22nd Aug 2017
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document management
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ecm
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martech
Waking up to find your organisation on the front page of the newspaper, unfavourably, must be a CEO's worst nightmare.
Exclusive: What's standing between you and success? Marketing
Fri, 15th Apr 2016
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partner programmes
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marketing
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social media
In a world where customers are more informed and discerning than ever, marketing has become a key strategic way to build reputation and boost revenue.
Organisations underinvesting in corporate reputation
Tue, 22nd Mar 2016
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risk & compliance
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senateshj
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reputation management
Reputation management is in the limelight as businesses are finding reputation harder to manage than ever before,.