ServiceNow stories - Page 7
Adobe unveils AI agent tool for personalised experiences
Wed, 19th Mar 2025
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uc
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digital transformation
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hyperscale
Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.
ServiceNow enhances AI platform with new agentic features
Thu, 13th Mar 2025
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data fabric
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rpa
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ai
ServiceNow has launched its Yokohama platform, introducing AI-driven enhancements to boost automation and observability, promising increased efficiency for enterprises.
iManage reports 42% revenue growth & 305 new clients
Wed, 12th Mar 2025
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document management
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ecm
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martech
iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.
New Zealanders spent 24 million hours on hold in 2024
Thu, 6th Mar 2025
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uc
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cx
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martech
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
New Relic unveils AI innovations to boost business agility
Wed, 26th Feb 2025
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data analytics
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multi-cloud
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digital entertainment
New Relic has unveiled innovative AI enhancements to its Intelligent Observability offerings, aiming to elevate business and IT operations for enterprises worldwide.
Exclusive: Tanium's Matt Quinn on automating endpoint management
Wed, 29th Jan 2025
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data analytics
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digital transformation
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cx
Matt Quinn, Chief Technology Officer at Tanium, champions the transformative potential of autonomous endpoint management, promising efficiency and cost savings for IT teams.
Varonis expands data security to cover ServiceNow
Fri, 13th Dec 2024
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saas
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data protection
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hybrid cloud
Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.
Extreme Networks unveils AI-powered Extreme Platform ONE
Tue, 10th Dec 2024
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network infrastructure
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digital transformation
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aiops
Extreme Networks has unveiled Extreme Platform ONE, a new AI-powered technology platform aimed at simplifying networking and security operations for enterprises.
Zendesk appoints Mitch Young to lead Asia Pacific growth
Thu, 5th Dec 2024
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fintech
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cx
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martech
Zendesk has appointed Mitch Young as Senior Vice President for Asia Pacific, tasked with driving the company's growth in key markets like Australia and India.
DXC & ServiceNow unveil GenAI Centre of Excellence
Fri, 22nd Nov 2024
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genai
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data privacy
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ai
DXC Technology and ServiceNow have unveiled a new Centre of Excellence to boost global adoption of generative AI solutions for businesses.
Microsoft 365 Copilot enhanced with AI & new features
Wed, 20th Nov 2024
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uc
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digital transformation
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ai
Microsoft unveils major enhancements to Microsoft 365 Copilot, aiming to revolutionise business processes and boost productivity for firms globally.
ServiceNow unveils new AI & governance features on platform
Fri, 15th Nov 2024
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uc
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cx
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martech
ServiceNow unveils innovative generative AI features for its Now Platform, including multilingual support and AI governance tools, to enhance global collaboration.
ServiceNow partners with NVIDIA, Siemens, & others on AI
Fri, 25th Oct 2024
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martech
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data fabric
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rpa
ServiceNow has unveiled new partnerships with NVIDIA, Siemens, Pearson, and Snowflake to enhance AI capabilities and improve productivity across industries.
ServiceNow & Rimini Street partner for ERP modernisation
Thu, 24th Oct 2024
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digital transformation
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hcm
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rpa
ServiceNow and Rimini Street have teamed up to modernise ERP systems with an AI solution, promising cost-effective upgrades and enhanced innovation.
Tanium launches patch management integration with ServiceNow
Fri, 27th Sep 2024
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socs
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risk & compliance
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windows
Tanium has launched Tanium Patch Management for ServiceNow IT Operations, aiming to simplify and automate the patch management lifecycle for IT teams.
ServiceNow misconfigurations expose Fortune 200 firms' data
Tue, 24th Sep 2024
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servicenow
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it support
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cybercriminals
Misconfigured ServiceNow apps are publicly exposing sensitive data from over 1,000 organisations, including Fortune 200 companies, says AppOmni Labs.
ServiceNow boosts AI capabilities with Now Platform Xanadu
Wed, 11th Sep 2024
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uc
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data analytics
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hcm
ServiceNow debuts Now Platform Xanadu with hundreds of new AI features, promising enhanced productivity in IT, customer service, HR, and procurement.
Murali Swaminathan named Chief Technology Officer at Freshworks
Wed, 4th Sep 2024
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hcm
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casb
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sony
Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.
Oracle NetSuite glitch leaks data from thousands of websites
Tue, 20th Aug 2024
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martech
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cdp
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api
Thousands of websites using Oracle NetSuite's SuiteCommerce may be leaking private customer information due to misconfigured access controls.
Hyperscaler cloud marketplaces to reach USD $85 billion by 2028
Fri, 16th Aug 2024
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virtualisation
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hyperscale
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martech
Sales of enterprise software via AWS, Microsoft, and Google Cloud marketplaces are set to soar to USD $85 billion by 2028, driven by cloud credits and simplified procurement.