Support stories - Page 6
How telcos can win the CX race
Wed, 1st Nov 2017
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crm
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uc
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cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
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partner programmes
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support
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managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
Exclusive: Rackspace launches support for Microsoft Azure Stack
Thu, 10th Aug 2017
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hybrid cloud
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public cloud
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microsoft
Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.
Binary Tree ups partner certification push, aims to triple certified partners
Mon, 31st Jul 2017
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uc
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microsoft
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collaboration
Binary Tree is hoping to triple the number of certified partners in the next six months with a certification push.
emt Distribution adds Matrix42 to cyber security portfolio
Wed, 5th Jul 2017
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cloud services
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support
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resellers
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.
Photo gallery: Fuji Xerox Printers partners take in China
Mon, 3rd Jul 2017
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fuji xerox
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printing
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support
Kiwi and Australian Fuji Xerox Printers partners took in the sights in China recently as part of a sponsored trip for premium partners.
New reseller options as Lenovo PC-as-a-service launches in NZ
Wed, 5th Apr 2017
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lenovo
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pc hardware
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support
Lenovo's new PC-as-a-service in NZ offers firms a streamlined, managed tech lifecycle, aiming to boost efficiency and cut IT budgets.
More small business roadshows to kick off around NZ, Govt says
Tue, 14th Mar 2017
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support
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smb
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policy
New Zealand's Small Business Minister Jacqui Dean announces a series of nationwide roadshows, starting in Kāikoura on 27 March, to support local enterprises.
Vic Uni spin-out gets $450k from big NZ innovation investor
Tue, 1st Nov 2016
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martech
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physical security
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software development
EdPotential will deliver software-as-a-service products based on advanced algorithms and data analysis capability through cloud services.
The changing customer demands non-traditional support channels
Mon, 19th Sep 2016
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crm
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cx
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martech
Traditional support channels were designed for the customer of yesteryear. This company has released a new software offering to address the issue.
3D printing in education: Where to start?
Tue, 13th Sep 2016
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edutech
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education, learning & training
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3d printing
PrintLab releases online guide to help teachers navigate the challenges of integrating 3D printing into education.
Spark launches nationwide Spark Lab tour
Mon, 5th Sep 2016
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digital entertainment
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google
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speakers
Spark Lab events will be held across New Zealand, with events in Auckland, Hamilton, Tauranga, Wellington, Dunedin and Christchurch.
Check Point's new Technical Assistance Centres complement channel partners
Thu, 28th Jul 2016
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support
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check point software
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partners
Check Point has announced a new Technical Assistance Centre (TAC), 24x7 Incident Response Services for customers & channel partners in the ANZ region.
'LinkedIn for Youth' platform launches for students, graduates and educators
Thu, 28th Jul 2016
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social media
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support
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linkedin
The platform connects youth, educators, service providers and businesses together to support students through education, training and employment.
QuickTime for Windows could be an accident waiting to happen
Mon, 18th Apr 2016
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cybersecurity
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windows
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apple
Trend Micro has discovered two new, critical vulnerabilities affecting QuickTime for Windows, which Apple will no longer be supporting.
SimpliVity rolls out new support tiers and offerings
Tue, 1st Mar 2016
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converged infrastructure
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support
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simplivity
SimpliVity launches new support tiers and services for enterprise applications, including its new proactive support service, OmniWatch.
Tuanz sets ambitious goal for Kiwi business digital tech use
Tue, 6th Oct 2015
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uc
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cloud services
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government
Tuanz has set itself the bold goal of making sure that New Zealand is among the top 10 countries for digital technology business use by 2020.
BE Intent takes to world stage in Talent Unleashed awards
Wed, 9th Sep 2015
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education, learning & training
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support
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air new zealand
NZ's BE Intent, whose offerings include a support and resiliency app for youth and businesses, is a finalist in the global Talent Unleashed Awards.
Unitec tech hub gets underway
Fri, 31st Jul 2015
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e-learning
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support
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unitec
Unitec has released the first designs of its new technology hub, the first major step in the education institute's 10-year $200m campus redevelopment.
NetSuite appointment to drive channel activity
Tue, 2nd Jun 2015
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fintech
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support
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sap
NetSuite has appointed Graeme Burt as channel sales director as it looks to drive increased channel activity across the Asia Pacific and Japan.