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United States (US) stories

Small businesses fear AI cyberattacks, WatchGuard finds
Security Operations Centres

Small businesses fear AI cyberattacks, WatchGuard finds

Rising incidents and compliance demands are pushing small businesses towards managed security support as 91% worry about AI-driven attacks.

By Sean Mitchell • 3 min read • Last month
Experian & ServiceNow partner on agentic AI workflows
Data Protection

Experian & ServiceNow partner on agentic AI workflows

The tie-up could help regulated firms move AI agents from pilots to live workflows, using trusted data for checks, approvals and governance.

By Mark Tarre • 4 min read • Last month
AI to wipe out 49% of customer service jobs by 2030
Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Last month
The AI challenge - balancing governance and innovation
Data Protection

The AI challenge - balancing governance and innovation

Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.

By Anthony Caruana • 5 min read • Last month
Leaders use AI mainly for routine tasks, survey finds
Data Analytics

Leaders use AI mainly for routine tasks, survey finds

Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Mark43 partners ForceMetrics to boost public safety data
Software-as-a-Service

Mark43 partners ForceMetrics to boost public safety data

Agencies using separate dispatch and records systems could gain faster access to joined-up data as the two companies integrate their tools.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Check Point launches autonomous network security platform
Network Security

Check Point launches autonomous network security platform

Long delays on firewall changes could ease as the new system automates policy work across complex hybrid networks with human oversight.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI security training surges as prompt injection tops list
Security Operations Centres

AI security training surges as prompt injection tops list

AI-related training is shifting as prompt injection, model exploitation and agent hijacking shape how security teams prepare for live attacks.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Ledn sees Bitcoin loans market hitting USD $1 trillion
Crypto

Ledn sees Bitcoin loans market hitting USD $1 trillion

Survey data suggest trust, not demand, is the main hurdle as Bitcoin-backed consumer lending expands from a USD $3 billion base.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI summaries overtake workplace communications, Fresh says
Digital Transformation

AI summaries overtake workplace communications, Fresh says

Employees are increasingly seeing company news through AI first, raising concerns that automated summaries are stripping out tone and context.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Publicis to acquire LiveRamp for USD $2.167bn in cash
Software-as-a-Service

Publicis to acquire LiveRamp for USD $2.167bn in cash

The cash purchase will expand Publicis's data and AI ambitions, while giving LiveRamp shareholders a 29.8% premium and closing certainty.

By Mark Tarre • 6 min read • Last month
Most enterprises piloting AI agents, but many fail
Data Protection

Most enterprises piloting AI agents, but many fail

Poor data governance and recovery gaps are undermining AI roll-outs, even as 97% of enterprises have deployed or are piloting agents.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AS Colour picks Adyen for global payments overhaul
Fintech

AS Colour picks Adyen for global payments overhaul

The retailer now has a single payments view across five markets, helping it cut fragmentation and prepare for Black Friday demand.

By Karen Joy Bacudo • 3 min read • Last month

Stories from Other Regions

United States (US) stories

Chief AI Officers: The next test of Australia's digital government leadership
Data Protection

Chief AI Officers: The next test of Australia's digital government leadership

Safely embedding AI into public services now hinges on clearer accountability, as only 22% of Australian organisations use advanced governance models.

By Ryan van Leent • 6 min read • Last month
Accordion appoints two to lead finance advisory practices
Digital Transformation

Accordion appoints two to lead finance advisory practices

The hires bolster Accordion's push into AI-driven finance work for private equity clients as demand grows for tighter reporting and faster exits.

By Joseph Gabriel Lagonsin • 4 min read • Last month
UK senior leaders more likely to use Shadow AI tools
Data Protection

UK senior leaders more likely to use Shadow AI tools

TrustedTech said 62% of UK senior leaders use unauthorised AI tools at work, intensifying worries over data leaks and policy breaches.

By Joseph Gabriel Lagonsin • 4 min read • Last month
PPDS names Nicole Rutherford as Event Marketing Specialist
Marketing

PPDS names Nicole Rutherford as Event Marketing Specialist

The hire bolsters PPDS's North America team as it steps up trade show and partner marketing support for Philips Professional Displays.

By Sofiah Nichole Salivio • 3 min read • Last month
RWS opens Adelaide office with state government win
Enterprise Resource Planning

RWS opens Adelaide office with state government win

The contract gives the group its first dedicated foothold in Australian government and regulatory content as states modernise aging legislative systems.

By Sean Mitchell • 4 min read • Last month