.webp)
Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Finastra unveils AI tool to speed up bank payments ops
Today
#
fintech
#
cx
#
martech
Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.
Salesforce unveils Agentforce AI tools for healthcare
Last week
#
martech
#
rpa
#
risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
Origami launches chat-based AI tool for sales leads
Last week
#
cx
#
martech
#
rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Deskpro brings cloud & VPC help desks to AWS shopfront
Last week
#
uc
#
data protection
#
private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
OpenAI unveils GPT-5.4 with advanced computer use tools
Last week
#
saas
#
digital transformation
#
physical security
OpenAI launches GPT-5.4 with “Thinking” mode and native computer control, targeting advanced coding, office workflows and safer automation.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Last week
#
document management
#
digital transformation
#
ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
Coach Logic unveils SAM AI tool to analyse coaches
Last week
#
e-learning
#
digital entertainment
#
rpa
Coach Logic launches SAM, an AI video tool that categorises coaching behaviours to scale structured feedback beyond in-person observation.
Legora names New Zealand lead to drive legal AI use
Last week
#
data protection
#
digital transformation
#
rpa
Legora appoints Jessica Turner to spearhead New Zealand push as demand grows for secure AI tools in everyday legal workflows.
1Kosmos adds identity checks to ServiceNow AI workflows
Last week
#
uc
#
surveillance
#
biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
LiveRamp unveils AI agents for data-driven marketing
Last week
#
data protection
#
data analytics
#
martech
LiveRamp launches partner-built AI agents in its platform, automating audience planning, cross-media measurement and privacy-safe optimisation.
Keeper connects Jira workflows with privileged access
Last week
#
siem
#
digital transformation
#
pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
Agentic AI and the question of equitable intelligence
Last week
#
digital transformation
#
martech
#
it automation
Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.
AI won't reduce construction disputes unless documentation improves
Last week
#
devops
#
digital transformation
#
rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
Blackpearl urges calm as AI agents shake SaaS models
Last week
#
saas
#
rpa
#
erp
Blackpearl boss urges calm as AI agents rattle SaaS, warning firms to focus on data, not features, as micro-competition intensifies.
Ivo opens London, New York hubs amid rapid AI growth
Last week
#
digital transformation
#
cx
#
martech
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
Pocket FM taps OpenAI to power AI-native audio growth
Last week
#
rpa
#
api
#
genai
Pocket FM will bake OpenAI tools into its production stack, using generative AI to scale multilingual audio series for 300,000 creators.
Automating the repeatable, humanising the exceptional: Delivering real AI value with an ontology‑led approach
Last week
#
digital transformation
#
hyperscale
#
advanced persistent threat protection
Lancom champions an ontology‑led AI approach, automating repeatable tasks while elevating human expertise to deliver real business value.
GrayCyan unveils AI readiness scorecard for industry
Last week
#
crm
#
manufacturing
#
digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
UpGuard unveils Risk Automations to speed cyber fixes
Last week
#
uc
#
siem
#
cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
Degreed unveils AI tools to close human readiness gap
Last week
#
data analytics
#
digital transformation
#
rpa
Degreed launches AI-driven learning tools and programmes to tackle the “human readiness gap” holding back companies' AI investments.