Change Management stories - Page 5

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

Chartered accountants warn of widening AI skills gap as vast majority seek urgent, hands-on training to use new tools safely and effectively.

AI is speeding legal work, shifting risk upward and forcing lawyers to move from hands-on performers to orchestrators of judgement and control.

Synechron partners with Cognition to embed AI engineer Devin in bank modernisation work, targeting faster upgrades and legacy code overhauls.

EY urges tech leaders to pursue AI-fuelled deals, agentic systems and sovereignty-by-design as 2026 competition and security pressures grow.

Liquibase Secure 5.1 adds modelled change control for Snowflake's control plane, tightening governance across access, data sharing and execution.

Wall Street analysts lean on AI for core research and big time savings, but trust, security and integration fears still slow wider rollout.

Seismic launches new Aura AI agents and a Page Builder to tackle sales tool sprawl and speed go-to-market content, deals and workflows.

Hiscox launches a multi-site technology graduate scheme across London, Lisbon and York as it ramps up hiring for digital and cyber roles.

Axis finds intelligent video moving beyond security as firms use cameras for analytics, cloud adoption rises, and unified platforms gain favour.

Internal auditors warn AI-driven fraud is surging, but most concede they lack the tools, skills and time needed to spot it effectively.

As e-invoicing mandates loom across Australia and New Zealand, businesses must upgrade now or risk losing lucrative government contracts.

Audit firms embed AI in core workflows as new research shows rising adoption is matched by stricter validation, governance and training controls.

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

Franchise leaders enter 2026 juggling AI ambitions with the need for tighter operational consistency, compliance and staff engagement.

Liverpool John Moores University launches AI Academy with Multiverse to upskill 134 staff and free hours weekly for teaching and research.

HR, IT and finance must align on corporate travel or risk frustrated staff, weak compliance and poor cost control, SAP Concur warns.

V2 AI names new Asia Pacific leaders as it doubles consultants and rides surging enterprise demand for large-scale agentic AI projects.

Arctic Wolf says attackers are actively exploiting a critical BeyondTrust vulnerability in self-hosted remote access systems.

Leadership and communication top 2026 workplace learning as employees prioritise human and business skills alongside rising AI adoption.