Forrester stories - Page 28

A new Forrester report says the significant RPA market growth in 2021 will continue throughout 2022, due to pandemic-induced automation demand.

Digital banking is transforming the industry as new customers join, contactless payments surge, and challenger banks rise, says Forrester.

Due to a pandemic-induced surge in new digital consumers and behaviours, Asia Pacific businesses are set to outstrip other regions in CX investment in 2022.

Asia Pacific businesses set to lead in customer experience investment, but skills gap may hold them back, according to Adobe's Digital Trends report.

Accenture has been positioned as a leader in The Forrester Wave: Cybersecurity Consulting Providers In Asia Pacific, Q4 2021 report.

Nintex has announced the acquisition of Kryon to further extend the intelligent process automation capabilities of the Nintex Process Platform.

Retail SaaS provider BigCommerce announced it has acquired Quote Ninja, a software company that facilitates the use of B2B eCommerce technology for vendors. .

TCS has built a set of industry-specific IoT solutions with predictive and self-aware systems that use AI and machine learning.

Payments innovation will shift from consumers to businesses in the next decade as tech firms create autonomous payments in connected devices, says Forrester.

Forrester expects vaccination rates, and the reopening of economies will produce more sustained tech market growth, on par with or higher than before COVID-19.

Lacework unveils Polygraph Data Platform to automatically uncover risks and threats in multicloud environments.

Organisations are embracing zero trust strategies to address cloud and network security vulnerabilities, says a new study.

Blue Yonder's SaaS-based solutions offer companies end-to-end visibility and quick returns, with a ROI of 394%, according to a Forrester study.

Forrester's analysts share insights ahead of International Privacy Day on how privacy is now a priority for nearly every company worldwide.

Dell Technologies introduces multi cloud capabilities to provide a consistent experience for applications and data.

Solace, a company promoting event-driven architecture, has launched the Solace Event Horizon initiative to advance EDA in business.

Customers seek to engage with a unified brand or organisation across all touchpoints, regardless of whether they are offline or online.

UK chatbot market set to boom, with spending on AI systems predicted to reach $77.6bn in 2022, according to Chatbot Trends Report 2021.

Over half of organizations have faced security incidents due to exposed secrets, but dev teams stick to old processes.

There's a long way to go in achieving smarter, integrated communications that elevate meaningful brand experience for customers.